JIM LAAS

Service that was provided was not what I was used to. I was given the run around and treated very badly. I will never come back to Rizza for any type of service. I was given the run around and treated very badly. I will never come back to Rizza for any type of service. More

by carolyn.thomas921 Verified Customer Verified Customer

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Thank you, Jim, for your tremendous support. You went above and beyond to ensure my car was repaired properly. Jim is trustworthy, honest, and always strives to accommodate your schedule. His to You went above and beyond to ensure my car was repaired properly. Jim is trustworthy, honest, and always strives to accommodate your schedule. His top priority is to ensure your safety on the road. I truly appreciate everything you did for me, Jim. Thank you! More

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Service is Great done right the first day friendly staff and easy to make a appointment and easy to make a appointment More

by JKOPSKY1 Verified Customer Verified Customer

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Service 5 stars , Jim was on top every things great job , I recommend Rizza service . Ask for Jim . I recommend Rizza service . Ask for Jim . More

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Everytime I visit I receive excellent customer service. Fast service as well. Never any issues. Fast service as well. Never any issues. More

by KRISTY.BLAKEMORE Verified Customer Verified Customer

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I had an appointment. Arrived on time for service and was waiting for the car. Oil change, tire rotatation, change air filters and I had the ozone service added. For som Arrived on time for service and was waiting for the car. Oil change, tire rotatation, change air filters and I had the ozone service added. For some reason I ended up having to wait 2.5 hours for service to be completed. They also forgot to reset the cabin air filter life setting. More

by sladewig Verified Customer Verified Customer

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The service rep was very courteous and efficient. .the waiting area was very comfortable and clean. .the waiting area was very comfortable and clean. More

by bchinn8637 Verified Customer Verified Customer

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Service was excellent, very courteous and professional. Will definetey return for future service requirements in the future. Will definetey return for future service requirements in the future. More

by WJPRKP60 Verified Customer Verified Customer

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Service dept was very busy when I was there but Jim & John kept things moving along and were in a pleasant mood. Good Job!! I was there for an oil change. I was out in 45 minutes. John kept things moving along and were in a pleasant mood. Good Job!! I was there for an oil change. I was out in 45 minutes. More

by MYOWNBOX Verified Customer Verified Customer

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Horrible experience and no type of communication between the advisor and customer. Stereotyped me cause I’m not up to their standards I came in for service not to be looked at someway differently. A white m the advisor and customer. Stereotyped me cause I’m not up to their standards I came in for service not to be looked at someway differently. A white man wad greeted respectfully and they also shook his hand with me I arrived and no one attended me. The advisor continued to make excuses I had an appointment for 9:20 and my truck wasn’t even looked at till 4pm at that time the advisor Jim Howard tried to makes excuses as for why my truck wasn’t still seen said he’d call me the next day around noon didn’t even communicate anything about keep my truck beside saying we might have to never called to say hey we couldn’t get to the truck today and will get to it tomorrow nothing. Next day comes still no call about anything 12 noon comes I’m calling still no answer it’s 2:30 now I live 40 minutes away I literally had to drive up there to get a answer and till had no answer my truck wasn’t even seen ? I said what do you’s do he said nothing words are exchanged I said give me back my keys then didn’t try to resolve the situation or accommodate me in a way shape or form didn’t make anything better just made it worse. Horrible customer service More

by Ornelascj19 Verified Customer Verified Customer

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