Dealership Experience
8 yrs
Industry Experience
11 yrs, 9 mos
Languages Spoken
English
912 Reviews
Write a Review912 Reviews of JESSICA SANTANA
February 11, 2026
After a $723 repair bill, now I have to have the tire shop adjust the tire inflation because my tires were overinflated to 39 ppi in the freezing cold without running the car (warmer temps and highway dr shop adjust the tire inflation because my tires were overinflated to 39 ppi in the freezing cold without running the car (warmer temps and highway drive will increase tire pressure). The shop would not provide me with a refund for the requested $10 that it will cost at the tire shop. Said I needed to return to the shop over 3 miles each way to fix their screw up. It was a very small refund request that was not honored by the sales person or manager. And now I have to get my tires adjusted. Should be a very simple task to get tire pressure correct. So much hassle over a $10 discount! More
Other Employees Tagged: Worked with James, not Jessica
February 09, 2026
Great service excellent treatment honesty advisers and great parts manger great welcoming when arriving and leaving Best employees thank you Star Hyundai service and parts departments great parts manger great welcoming when arriving and leaving Best employees thank you Star Hyundai service and parts departments More
Other Employees Tagged: Zack Lintz, Phillip Robinson, IMRAN PARDHAN
January 23, 2026
Awesome service for my 2026 Genesis GV70. Jessica was great setting up and processing the service appointments and I appreciate the concierge service of driving me home while the car was bein Jessica was great setting up and processing the service appointments and I appreciate the concierge service of driving me home while the car was being worked on and picking me up after it was done. The entire work took about 2 hours which isn't bad at all for a first maintenance check, oil change, and tire rotation. Keep up the good work. No complaints here! More
Other Employees Tagged: The guy who drove me home and picked me up: "Manny" I think?
January 17, 2026
It was first time to visit this center. Name is Jessica She was really kind and professional And did all for me She got so many experience And my car all good to fix I really like t Name is Jessica She was really kind and professional And did all for me She got so many experience And my car all good to fix I really like this center and perfect experience Thank you so much More
January 14, 2026
Service advisors are great. Mechanics sometimes rush the job and can be sloppy. I had my seatbelt fasteners changed due to a recall and they failed to reconnect the passenger si Mechanics sometimes rush the job and can be sloppy. I had my seatbelt fasteners changed due to a recall and they failed to reconnect the passenger side seatbelt to the wiring harness. It was something I noticed while cleaning underneath the seats and I had to reconnect the wires myself. More
Other Employees Tagged: Brianna
January 06, 2026
pleasant &efficient. all staff friendly and helpful. I only had serviced and met Jessica only all staff friendly and helpful. I only had serviced and met Jessica only More
Other Employees Tagged: Zack Lintz, Phillip Robinson, Tommy Tong, Simon Kim, Orville-Russel Brown, Andrew Lee, Justin Salvador, ZAC KOUFAKIS

