JESSICA SANTANA | Page 4

I bought a used car from 2025, it was still under warranty, it had four thousand miles on it, and they took money from me for the oil exchange. I think it's wrong if the car is under warranty for fou warranty, it had four thousand miles on it, and they took money from me for the oil exchange. I think it's wrong if the car is under warranty for four years or 60 thousand mile, they should not have charged me for the oil exchange More

by mkalan Verified Customer Verified Customer

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I would recommend this service center because workers are knowledgeable and provide service efficiently. However, the customer waiting room furniture is outdated and worn down; a total refresh of waiting ar knowledgeable and provide service efficiently. However, the customer waiting room furniture is outdated and worn down; a total refresh of waiting area is needed. More

by LENORE1011 Verified Customer Verified Customer

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I’m very satisfied with this service center. I come in sometimes without an appointment and they always fit be in. I come in sometimes without an appointment and they always fit be in. More

by PAULAR423 Verified Customer Verified Customer

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They are very good & however the waiting room is old and decrepit. It needs a makeover decrepit. It needs a makeover More

by michellekawka Verified Customer Verified Customer

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Nice people, but a 10am appointment shouldn’t get you out at 1:20. A minor recall and an oil change. Then no sticker on the windshield telling you when you should get your oil changed next. Yes, a small det at 1:20. A minor recall and an oil change. Then no sticker on the windshield telling you when you should get your oil changed next. Yes, a small detail, but, in my opinion one of the 4 things needed for an oil change. I guess I’ll write on the old one with a magic marker. Next time, I’ll check it before I leave. More

by VBECARPENTER Verified Customer Verified Customer

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Did not properly check tire pressure during rotation and oil change, even though it was low. This caused confusion and forced me to return the next day, wasting my time. oil change, even though it was low. This caused confusion and forced me to return the next day, wasting my time. More

by nish1337 Verified Customer Verified Customer

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Run down, smelly, hands down the worse service center I've visited. It made me rethink leasing a Genesis next year. The "service advisor"was actively chatting on whatsapp whille completing the intake fo I've visited. It made me rethink leasing a Genesis next year. The "service advisor"was actively chatting on whatsapp whille completing the intake form for my vehicle. More

by Miguel Verified Customer Verified Customer

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Jesica's customer service was outstanding. Their service team completed the required 1st service visit very fast. Their service team completed the required 1st service visit very fast. More

by KEVIN.MOS42 Verified Customer Verified Customer

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A++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++++ Jessica was excellent eloquent explaining what needed to be done. She did a great job!! ++++++++++++++++ Jessica was excellent eloquent explaining what needed to be done. She did a great job!! More

by Avi Golden Verified Customer Verified Customer

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Was done in less than 2 hours. Jessica was very helpful. Prior to coming here, I had read their reviews and it made me very nervous and hesitant. It turned out ok. Jessica was very helpful. Prior to coming here, I had read their reviews and it made me very nervous and hesitant. It turned out ok. More

by VM Verified Customer Verified Customer

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