JESSICA SANTANA | Page 34

The actual service was very good. The environment for clients waiting for cars was absolutely awful. It would make me think twice before having service there again but is not a reflec The environment for clients waiting for cars was absolutely awful. It would make me think twice before having service there again but is not a reflection of the service performed on the car which was satisfactory. More

by vsafran Verified Customer Verified Customer

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Courteous, polite, and professional staff and took full care of my car and replaced my tire, paperwork is clear and charges explained all that was going to done day of. Followed up to update me as well! I’ care of my car and replaced my tire, paperwork is clear and charges explained all that was going to done day of. Followed up to update me as well! I’m grateful that it was close by my residence and accommodated me the day after New Year’s Day and I was able to go back to work at a critical busy time! Thank you! More

by DSaunders1129 Verified Customer Verified Customer

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Great service and timing. No issues thank you kindly for your professional services. Give thanks No issues thank you kindly for your professional services. Give thanks More

by SAKORAVARONE Verified Customer Verified Customer

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just a recall. just takes some time for the fixes. good waiting area. it works. just takes some time for the fixes. good waiting area. it works. More

by shichen22 Verified Customer Verified Customer

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I received "average" service. Not bad, just average. I would recommend to anyone without any greater expectation beyond receiving "average service". Not bad, just average. I would recommend to anyone without any greater expectation beyond receiving "average service". More

by OCordero Verified Customer Verified Customer

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The service was nice and quick. The waiting room was just ok. Being that this was the first time at this location, I didn't know how to get inside the service station. Maybe put it The waiting room was just ok. Being that this was the first time at this location, I didn't know how to get inside the service station. Maybe put it on the website or appointment emails to drive up to the blue door for it to open. More

by GARYRCPA Verified Customer Verified Customer

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Tire rotation was to be part of the maintenance. I would have liked to be told why it wasn't instead of coming home to realize it wasn't. Called back to find out why and was given a reasonable exp I would have liked to be told why it wasn't instead of coming home to realize it wasn't. Called back to find out why and was given a reasonable explanation. However I now wonder what else might not have been done. I am giving Jessica a 5 star review as she was very easy to work with and immediately got the answer regarding the tires. Whoever made the decision regarding the tire rotation should have let her know about the problem. More

by APPARENTLEE Verified Customer Verified Customer

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Well really bad experience with customer service and repair facility, had to wait almost 2 month for appointment day that I had appointment they cancel on me, then day that they pick up the car worked o repair facility, had to wait almost 2 month for appointment day that I had appointment they cancel on me, then day that they pick up the car worked on it brought it back didn't communicate with me that they decided not to repair my problem and accused me of basically causing damage to my vehicle without any proof. Very unprofessional. Gonna complain to a BBB. And consumer affairs. More

by STAN Verified Customer Verified Customer

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I scheduled my vehicles service and recall with Jessica. She is absolutely wonderful. The service was great and quick. I will recommend star Nissan Service. She is absolutely wonderful. The service was great and quick. I will recommend star Nissan Service. More

by JULIAWSCHMIDT Verified Customer Verified Customer

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Great smiley service advisers parts department even great too no complain at all clean service area too no complain at all clean service area More

by MOHAMED Verified Customer Verified Customer

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