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JESSICA SANTANA
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791 Reviews
Dealership Experience
6 yrs, 8 mos
Industry Experience
10 yrs, 5 mos
Languages Spoken
English
791 Reviews
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791 Reviews of JESSICA SANTANA
May 13, 2025
I’ve been coming here for a few years now for my new Hyundai Elantra and they are all always so professional, courteous and down to earth. It is a real pleasure dealing with them. Thank you so much for Hyundai Elantra and they are all always so professional, courteous and down to earth. It is a real pleasure dealing with them. Thank you so much for taking good care of my car. We both appreciate you so much! 😊🥰 More
by acor6
Verified CustomerOther Employees Tagged: Tommy Tong
May 12, 2025
The worst service station i ever heard of. Dirty, chairs disgusting staff unprofessional at the front desk. Driver mat dirty when I got my car back. No paper mat used Dirty, chairs disgusting staff unprofessional at the front desk. Driver mat dirty when I got my car back. No paper mat used More
by JINIPERSAUD68
May 11, 2025
I brought the car in for oil change and tire rotation and told the guy that I will be right outside waiting for it, one and a half hours later I asked the guy if he knows how much longer it could take he and told the guy that I will be right outside waiting for it, one and a half hours later I asked the guy if he knows how much longer it could take he told me to ask the service representative, when I asked her the status of the car she responded asking my name and the car information while holding the paperwork in her hands and said that nothing was done for the car because she couldn’t find me and didn’t know what to do with the car. I asked her why she didn’t call or text me she said that she called me and I showed the phone and said I never received a call or text from you after all her response was don’t worry I will have somebody work on it right now it only takes half an hour, over all it took 3 hours just for oil change. More
by ercanadam
May 11, 2025
Service was horrible! Especially the general manager, I for got the guy’s name . He was terrible at his job. He thought he was being sarcastic and making a joke but it Especially the general manager, I for got the guy’s name . He was terrible at his job. He thought he was being sarcastic and making a joke but it wasn’t even funny at all. Who takes joke on the car problem. I was even embarrassed me being serious. Everyone was weird except Jessica the other manager. They even made a scratch on my dash board and didn’t even say sorry. I think it’s important that you have to be careful while you fix the car no matter how expensive or how cheap is the car price. One of the mechanic said my car is cheaper one so why do you so care about the car? I think that was very absurd for him to say to who bought the cheaper(Hyundai Kona) car. More
by RONNIE9324
Other Employees Tagged: ZAC KOUFAKIS, IMRAN PARDHAN
April 27, 2025
Phillip and his team are awesome. While the showroom may not be the fanciest the product and service you receive is what really matters. And Phillip knows how to make you feel heard a While the showroom may not be the fanciest the product and service you receive is what really matters. And Phillip knows how to make you feel heard and appreciated. More
by ESTANISZEWSKI
Other Employees Tagged: Phillip Robinson , Coco
April 24, 2025
Service was terrible. Guy manager was the worse. They made scratch on my dash board and glove box. Jessica other manager she is the only one seemed to care. She listen Guy manager was the worse. They made scratch on my dash board and glove box. Jessica other manager she is the only one seemed to care. She listens to the clients but others don’t. When I asked the questions the guy I think he is the general manager he wasn’t even pay attention to what I said and keep saying no. Mechanics are very rude also. More
by RONNIE9324
Other Employees Tagged: ZAC KOUFAKIS
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