Dealership Experience
7 yrs, 4 mos
Industry Experience
11 yrs, 1 mo
Languages Spoken
English
851 Reviews
Write a Review851 Reviews of JESSICA SANTANA
December 28, 2025
I bought a used car from 2025, it was still under warranty, it had four thousand miles on it, and they took money from me for the oil exchange. I think it's wrong if the car is under warranty for fou warranty, it had four thousand miles on it, and they took money from me for the oil exchange. I think it's wrong if the car is under warranty for four years or 60 thousand mile, they should not have charged me for the oil exchange More
Other Employees Tagged: Zack Lintz, Mark Stechel, ZAC KOUFAKIS, DIANA LLAJCEVIC, IMRAN PARDHAN
December 22, 2025
I would recommend this service center because workers are knowledgeable and provide service efficiently. However, the customer waiting room furniture is outdated and worn down; a total refresh of waiting ar knowledgeable and provide service efficiently. However, the customer waiting room furniture is outdated and worn down; a total refresh of waiting area is needed. More
Other Employees Tagged: IMRAN PARDHAN
December 13, 2025
Nice people, but a 10am appointment shouldn’t get you out at 1:20. A minor recall and an oil change. Then no sticker on the windshield telling you when you should get your oil changed next. Yes, a small det at 1:20. A minor recall and an oil change. Then no sticker on the windshield telling you when you should get your oil changed next. Yes, a small detail, but, in my opinion one of the 4 things needed for an oil change. I guess I’ll write on the old one with a magic marker. Next time, I’ll check it before I leave. More
December 04, 2025
Did not properly check tire pressure during rotation and oil change, even though it was low. This caused confusion and forced me to return the next day, wasting my time. oil change, even though it was low. This caused confusion and forced me to return the next day, wasting my time. More
December 01, 2025
Run down, smelly, hands down the worse service center I've visited. It made me rethink leasing a Genesis next year. The "service advisor"was actively chatting on whatsapp whille completing the intake fo I've visited. It made me rethink leasing a Genesis next year. The "service advisor"was actively chatting on whatsapp whille completing the intake form for my vehicle. More
November 20, 2025
A++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++++ Jessica was excellent eloquent explaining what needed to be done. She did a great job!! ++++++++++++++++ Jessica was excellent eloquent explaining what needed to be done. She did a great job!! More
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