JESSICA SANTANA
JESSICA SANTANA at Star Hyundai

JESSICA SANTANA

SERVICE ADVISOR

Star Hyundai

201-16 Northern Blvd
Bayside, NY 11361

Contact Me
4.6
851 Reviews

Dealership Experience

7 yrs, 4 mos

Industry Experience

11 yrs, 1 mo

Languages Spoken

English English

4.6

851 Reviews

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851 Reviews of JESSICA SANTANA

January 01, 2026

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The staff was professional and the work done on the car was completed in a timely manner. I was very impressed. More

by sharifjardine
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Recommend Dealer
Yes

December 28, 2025

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I bought a used car from 2025, it was still under warranty, it had four thousand miles on it, and they took money from me for the oil exchange. I think it's wrong if the car is under warranty for fou More

by mkalan
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Recommend Dealer
No

December 22, 2025

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I would recommend this service center because workers are knowledgeable and provide service efficiently. However, the customer waiting room furniture is outdated and worn down; a total refresh of waiting ar More

by LENORE1011
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Recommend Dealer
Yes

Other Employees Tagged: IMRAN PARDHAN

December 20, 2025

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I’m very satisfied with this service center. I come in sometimes without an appointment and they always fit be in. More

by PAULAR423
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Recommend Dealer
Yes

December 14, 2025

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They are very good & however the waiting room is old and decrepit. It needs a makeover More

by michellekawka
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Recommend Dealer
Yes

December 13, 2025

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Nice people, but a 10am appointment shouldn’t get you out at 1:20. A minor recall and an oil change. Then no sticker on the windshield telling you when you should get your oil changed next. Yes, a small det More

by VBECARPENTER
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Recommend Dealer
Yes

December 04, 2025

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Did not properly check tire pressure during rotation and oil change, even though it was low. This caused confusion and forced me to return the next day, wasting my time. More

by nish1337
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Recommend Dealer
No

December 01, 2025

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Run down, smelly, hands down the worse service center I've visited. It made me rethink leasing a Genesis next year. The "service advisor"was actively chatting on whatsapp whille completing the intake fo More

by Miguel
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Recommend Dealer
No

November 21, 2025

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Jesica's customer service was outstanding. Their service team completed the required 1st service visit very fast. More

by KEVIN.MOS42
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Recommend Dealer
Yes

November 20, 2025

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A++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++++ Jessica was excellent eloquent explaining what needed to be done. She did a great job!! More

by Avi Golden
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Recommend Dealer
Yes
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