JEREMY GREGORY

Seems there was a management change recently, and the quality of service is definitely not up to par. They made a mistake with my vehicle getting a routine oil change, which they did fix. But the fact t quality of service is definitely not up to par. They made a mistake with my vehicle getting a routine oil change, which they did fix. But the fact that I had take off and come back and waste an entire day was frustrating. They did not compensate me in any way for their mistake. More

Report | Print

We brought our vehicle in for an oil change and rotation and balance of tires, when we left, our steering wheel began to shake and it never stopped. We took it back and they blamed it on the weights coming and balance of tires, when we left, our steering wheel began to shake and it never stopped. We took it back and they blamed it on the weights coming off when we drove on our dirt road LOL. So they made us pay to balance the tires again. Also, we scheduled ahead 2 days in advance, when we arrived on our scheduled time, they were too busy to even take us AT OUR SCHEDULED TIME. So we had to come back later. We have always used McKinnon in clanton, but attempted to use Montgomery for convenience. We will never be back More

Report | Print