JEFF DOBSON
JEFF DOBSON at Southern Ford
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JEFF DOBSON

SERVICE DIRECTOR

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.7
113 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

31 yrs, 3 mos

Languages Spoken

English English

4.7

113 Reviews

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113 Reviews of JEFF DOBSON

March 10, 2025

Dealership Rating
Employee Rating

The dealer ship is good the team has good manners caring. and understanding.Great team More

by MZJAG59
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Mar 11, 2025

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 26, 2025

Dealership Rating
Employee Rating

Arrived a little early was checked in immediately. Was kept up to date on progress and sent a video. Always a good experience. More

by BOBHOPEA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 25, 2025

Dealership Rating
Employee Rating

Nice wholesome environment staff was very attentive very respectful Courteous the atmosphere was a+ smooth R&B Jazz station was playing overall I liked the reception better than Wynne Ford More

by barrykarlton
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

February 20, 2025

Dealership Rating
Employee Rating

I gave one star because I couldn’t make it any lower. This is the absolute worst service center I have encountered More

by mboyd307912
Service Price Transparency
Workmanship
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Recommend Dealer
No

February 18, 2025

Dealership Rating
Employee Rating

It was 100% better this time every one seemed to really care great and speedy service More

by Phil9627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: EDWIN WARREN

February 12, 2025

Dealership Rating
Employee Rating

very friendly and outgoing. .met all my needs. I liked the experience and the communication More

by sahirmuhammad
Service Price Transparency
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Recommend Dealer
Yes

January 30, 2025

Dealership Rating
Employee Rating

Took care of my needs and questions. Stephanie is an outstanding representative and takes care of people. More

by Gerald Gargulis
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY, STEPHANIE SPANGLER

January 30, 2025

Dealership Rating
Employee Rating

Very friendly staff. Comfortable waiting area. Enjoyed some free hot tea while I waited for my oil change. More

by STEPHANIEDYE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 22, 2025

Dealership Rating
Employee Rating

The service department is as close to perfect a service department can be. They are very welcoming for non scheduled services, such as an oil change, etc. Kind, and consider technician teams keep your cust More

by thomasja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALICIA CHAPMAN-JONES

January 21, 2025

Dealership Rating
Employee Rating

Southern exceeded my expectations servicing my truck. They went the extra mile, and I really appreciate their attentiveness to detail. More

by Julio Colon
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY, EDDIE MARSHALL

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