JEFF DOBSON
JEFF DOBSON at Southern Ford
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JEFF DOBSON

SERVICE DIRECTOR

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.7
107 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

31 yrs, 2 mos

Languages Spoken

English English

4.7

107 Reviews

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107 Reviews of JEFF DOBSON

January 30, 2025

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Employee Rating

Took care of my needs and questions. Stephanie is an outstanding representative and takes care of people. More

by Gerald Gargulis
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY, STEPHANIE SPANGLER

January 30, 2025

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Very friendly staff. Comfortable waiting area. Enjoyed some free hot tea while I waited for my oil change. More

by STEPHANIEDYE
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Recommend Dealer
Yes

January 22, 2025

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The service department is as close to perfect a service department can be. They are very welcoming for non scheduled services, such as an oil change, etc. Kind, and consider technician teams keep your cust More

by thomasja
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Recommend Dealer
Yes

Other Employees Tagged: ALICIA CHAPMAN-JONES

January 21, 2025

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Employee Rating

Southern exceeded my expectations servicing my truck. They went the extra mile, and I really appreciate their attentiveness to detail. More

by Julio Colon
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Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY, EDDIE MARSHALL

January 18, 2025

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Worst service ever. No one answers the phone; there is a lack of communication and very disorganized messaging, for starters. Also, the valve cover is still leaking afte More

by Julio Colon
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Recommend Dealer
No

Other Employees Tagged: JON CONWAY, EDDIE MARSHALL

January 18, 2025

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Great service. friendly people. very knowledge. clayton is the best! can’t wait to buy another car there. More

by pcpruett66
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Recommend Dealer
Yes

January 11, 2025

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Very professional and courteous. Waiting area is great! I was able to connect and continue working. More

by RUSSELL.MORRIS
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Recommend Dealer
Yes

January 07, 2025

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Stephanie Spangler provided excellent customer service during a difficult defective transmission issue and service manager Jeff Dobson was helpful as well. More

by lcmorina
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Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

December 31, 2024

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The employees were very friendly. I dropped my truck off a few minutes early. They took it in immediately and communicated with me quickly when it was ready More

by daniel.dodson
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Recommend Dealer
Yes

December 29, 2024

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Fast, friendly, service to maintain my cars in peak operating conditions. Thank you Southern Ford. More

by L_T0R0
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Recommend Dealer
Yes
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