JEFF DOBSON
JEFF DOBSON at Southern Ford
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JEFF DOBSON

SERVICE DIRECTOR

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.7
110 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

31 yrs, 2 mos

Languages Spoken

English English

4.7

110 Reviews

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110 Reviews of JEFF DOBSON

February 20, 2025

Dealership Rating
Employee Rating

I gave one star because I couldn’t make it any lower. This is the absolute worst service center I have encountered More

by mboyd307912
Service Price Transparency
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Recommend Dealer
No

February 18, 2025

Dealership Rating
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It was 100% better this time every one seemed to really care great and speedy service More

by Phil9627
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: EDWIN WARREN

February 12, 2025

Dealership Rating
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very friendly and outgoing. .met all my needs. I liked the experience and the communication More

by sahirmuhammad
Service Price Transparency
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Recommend Dealer
Yes

January 30, 2025

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Took care of my needs and questions. Stephanie is an outstanding representative and takes care of people. More

by Gerald Gargulis
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY, STEPHANIE SPANGLER

January 30, 2025

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Very friendly staff. Comfortable waiting area. Enjoyed some free hot tea while I waited for my oil change. More

by STEPHANIEDYE
Service Price Transparency
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Recommend Dealer
Yes

January 22, 2025

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The service department is as close to perfect a service department can be. They are very welcoming for non scheduled services, such as an oil change, etc. Kind, and consider technician teams keep your cust More

by thomasja
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: ALICIA CHAPMAN-JONES

January 21, 2025

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Southern exceeded my expectations servicing my truck. They went the extra mile, and I really appreciate their attentiveness to detail. More

by Julio Colon
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Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY, EDDIE MARSHALL

January 18, 2025

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Worst service ever. No one answers the phone; there is a lack of communication and very disorganized messaging, for starters. Also, the valve cover is still leaking afte More

by Julio Colon
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: JON CONWAY, EDDIE MARSHALL

January 18, 2025

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Employee Rating

Great service. friendly people. very knowledge. clayton is the best! can’t wait to buy another car there. More

by pcpruett66
Service Price Transparency
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Recommend Dealer
Yes

January 11, 2025

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Employee Rating

Very professional and courteous. Waiting area is great! I was able to connect and continue working. More

by RUSSELL.MORRIS
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Recommend Dealer
Yes
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