JD Janes

Inexperienced salesman led to delays that were avoidable. Effective communication between managers and sales was lacking. Effective communication between managers and sales was lacking. More

by pmaltais23 Verified Customer Verified Customer

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It seems like we could have been told about some of the required steps, such as unfreezing our Experian credit file, Beforehand. Two other items: (1) The fact that there is a $2,000 limit on Credit card c required steps, such as unfreezing our Experian credit file, Beforehand. Two other items: (1) The fact that there is a $2,000 limit on Credit card charges; (2) The amount of a Cashier's Check that would be needed, which, in turn, would have enabled me to have the Cashier's Check on hand to expedite the Lease process. Having said all that …. Much of the problem was on ME, due to my desire to retain my vanity plate on a leased vehicle. I’m guessing that aspect of the process was a learning experience for all involved. EVERY staff member was uniformly terrific to work with. More

by JGNORTHGRAVES Verified Customer Verified Customer

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very professional and personable went out of his way answered all the questions took extra time to go over the functions of the vehicle i was very happy with Leonardo answered all the questions took extra time to go over the functions of the vehicle i was very happy with Leonardo More

by HAPJACK155 Verified Customer Verified Customer

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This is my third Rav 4 from Westborough Toyota. Leo Oliviera has sold me each. He has been helpful above and beyond, always generous with his time and advice. The service department is outstanding Leo Oliviera has sold me each. He has been helpful above and beyond, always generous with his time and advice. The service department is outstanding as well. I highly recommend this dealership and intend to continue doing business with them. More

by MROBERTA001 Verified Customer Verified Customer

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Gabriel salesman helping a lot and the financial manager JD help to a lot very friendly people JD help to a lot very friendly people More

by jayrtazzcamilon2 Verified Customer Verified Customer

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This review is for Jonathan Yourtee, to say thank you for being informative, honest, and making the car buying process go as smoothly as he could. Also thank you to JD Janes for helping out with financing. B being informative, honest, and making the car buying process go as smoothly as he could. Also thank you to JD Janes for helping out with financing. Both individuals were very friendly and personable. Only downside was that I didn't expect to be at the dealer for over five hours! More

by julia.gilstein Verified Customer Verified Customer

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It was a wonderful experience. Everyone was great to work with including Robert and Tony. I would definitely return there. I plan on getting all of my service there. I highly recom Everyone was great to work with including Robert and Tony. I would definitely return there. I plan on getting all of my service there. I highly recommend the dealership. More

by lorrainezoda Verified Customer Verified Customer

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Salesperson JD was easy to work with. Everthing went smoothly. I would highly recommend going there for your next new car. Everthing went smoothly. I would highly recommend going there for your next new car. More

by scottfitz75 Verified Customer Verified Customer

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Great dealership. Very friendly and accommodating.. always helpful and willing to go the extra distance to provide great service Very friendly and accommodating.. always helpful and willing to go the extra distance to provide great service More

by BILLNEMES1217 Verified Customer Verified Customer

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Horrible customer service. Did not provide a the information necessary when buying a car. Once I did say yes to a deal, no one would answer my questions or meet with me in pers Did not provide a the information necessary when buying a car. Once I did say yes to a deal, no one would answer my questions or meet with me in person. I wish I did not buy my car from this location. More

by Jd123456 Verified Customer Verified Customer

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