JD Brooks

Always a pleasant experience at Riata ford service department . Fast and quality oil change. Everyone nice and professional department . Fast and quality oil change. Everyone nice and professional More

by JOHNGREGORY.JG43 Verified Customer Verified Customer

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Always receive excellent customer service with courtesy and professionalism. Have been using Riata Ford since purchasing my Ranger in 2019. and professionalism. Have been using Riata Ford since purchasing my Ranger in 2019. More

by muttwood62 Verified Customer Verified Customer

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Good attendance and Quick service. Good time and labor returning the truck. Full recomended. Thanks Good time and labor returning the truck. Full recomended. Thanks More

by jesusegonzalezm Verified Customer Verified Customer

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Always reliable when we need sales, service, or parts. I never have to wait or haggle. I never have to wait or haggle. More

by KHANKINS63 Verified Customer Verified Customer

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I didn’t have a long wait they told me when to expect my car and it was ready on time Thanks for the ride to my home and the pick up to get my car. You’re the greatest. car and it was ready on time Thanks for the ride to my home and the pick up to get my car. You’re the greatest. More

by FREDDIEJONES446 Verified Customer Verified Customer

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Riata Ford has always treated me fairly, in both sales and service. I couldn't ask for anything more from an auto dealership, and that's why I keep coming back. and service. I couldn't ask for anything more from an auto dealership, and that's why I keep coming back. More

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Poor communication, staff seems don't care very good about explanations or solve the issue, and made me take my truck 3 times. 1st day, service was completed, 2nd time I left my truck all day and nothi about explanations or solve the issue, and made me take my truck 3 times. 1st day, service was completed, 2nd time I left my truck all day and nothing was done, I was asked to take my truck for a third time, I left my truck all day, they completed what they needed but they left my truck with a very annoying noise in the interior while I am driving. I did not receive any paperwork of the job completed and when I texted back to JD I can see he is annoyed or it didn't care at all to solve the issue. More

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I've taken my vehicles to Riata for the last 10 years and the maintenance has been exemplary. From sales to admin to maintenance. The service keeps me coming back to Riata Ford the maintenance has been exemplary. From sales to admin to maintenance. The service keeps me coming back to Riata Ford More

by LISTDDP3 Verified Customer Verified Customer

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Always great, fast, friendly service! Will definitely continue to use for all of my cars service needs. Will definitely continue to use for all of my cars service needs. More

by danayoung28 Verified Customer Verified Customer

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Riata just started the new service program that includes pick up and delivery of your vehicle in addition to a video of the car services, the way other companies do it, and providing status and ETAs via tex pick up and delivery of your vehicle in addition to a video of the car services, the way other companies do it, and providing status and ETAs via text. They made the whole transaction transparent and very convenient and even the suggestions for additional services was less of a "hard sell" and more like actual recommendations. Great job! More

by danielck62 Verified Customer Verified Customer

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