JC was great helping me and my wife on our purchase!
Very knowledgeable and with his guidance helped pick the car we wanted.
Very knowledgeable and with his guidance helped pick the car we wanted.
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by marco.correaems
Other Employees Tagged:
Andy Towns
May 29, 2024 -
Walter's Mercedes-Benz of Riverside responded
Marco,
We greatly appreciate you for leaving JC this spectacular review! We are honored to have had the opportunity to work with you and we are glad that JC could provide you with top notch service. We are delighted to know that he was very knowledgeable. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you and your wife on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Good selection of used vehicles although prices are a bit
high. Service is good but expensive.
high. Service is good but expensive.
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by gardnerjgg1
Service Price Transparency
Mar 11, 2024 -
Walter's Mercedes-Benz of Riverside responded
Hi John,
Thank you for your purchase last week; we very much appreciate your business and hope you’re enjoying your GLB. I went to look up your phone number to give you a call but I see you have requested to not receive phone calls. I’d love a moment to speak to you about your experience and learn more about it. Could you please give me a call when you have time?
Erwin Artacho
General Manager
Walter’s Mercedes-Benz of Riverside
(951) 441-6182
Best service ever.
The customer service was amazing and I will always come back to the dealership
The customer service was amazing and I will always come back to the dealership
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by Percy P Salcedo
Jan 22, 2024 -
Walter's Mercedes-Benz of Riverside responded
Percy,
Thank you so much for leaving us this positive review! We are so appreciative of the opportunity to work with you and we are glad that our team could provide you with A+ service. We are happy to know that they were amazing. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I had a fantastic experience with Mercedes Benz of
Riverside. Jc Rasilla was an amazing dealer. He made the process swift and easy while ensuring all my needs were met.
Riverside. Jc Rasilla was an amazing dealer. He made the process swift and easy while ensuring all my needs were met.
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by ndrobertson2891
Other Employees Tagged:
Marcos Ramos
Jan 02, 2024 -
Walter's Mercedes-Benz of Riverside responded
Thank you for your wonderful review! We are so glad that JC took great care of you and met your automotive needs. Providing a quick and efficient experience is always our goal here at Walter's Mercedes-Benz of Riverside! Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Juan Carlos Rasilla, JC for short
From the day my
Husband and I walked in the door at Walters Mercedes-Benz Riverside, we received nothing but top notch customer service with JC.
My husband is a s
Husband and I walked in the door at Walters Mercedes-Benz Riverside, we received nothing but top notch customer service with JC.
My husband is a stickler, very straight forward, not a man of many words, but very meticulous & inquisitive. JC understood his personality, didn't judge him, yet he stated the two of them - were very much alike, with resulted in us, finishing our business transaction with only him.
I can't say enough about JC's professionalism. For the past 3wks he's been attentive, and readily available for any & all questions I had. Well today, 12/28/23, we pulled the trigger and moved forward with getting the Mojave Silver 2020 GLC 300, that caught my eye... JC, was not schedule for work today, but just like our first meeting, he was attentive, and made sure he was there for us when we picked-up our vehicle. Not many employees will forfeit their off days, and come into the office, but he did...
We highly recommend you asking for Juan Carlos Rasilla, if you're in the market for a new Mercedes Benz... He will go over & above to ensure you leave satisfied.
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by Kngdmeyz
Other Employees Tagged:
Nick Hays
Dec 29, 2023 -
Walter's Mercedes-Benz of Riverside responded
Providing outstanding service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Juan's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that he went over and above to ensure you both left satisfied. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Dec 29, 2023 -
Kngdmeyz responded
Will do!!!
I’ve been a customer for years with my 2010 C300 and JR Rodriguez has been my point person, which also attributed to my decision to wait until the right opportunity for a newer vehicle… I love Walter’s and the relationship we’ve established over the years…
Sincere Regards,
Rhonda Y. Greer
coffee.with.christ@me.com
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