JC Lam
JC Lam at Bob Lanphere's Beaverton Honda

JC Lam | Page 3

Customer Advocate

Bob Lanphere's Beaverton Honda

10760 SW Canyon Rd
Beaverton, OR 97005

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51 Reviews
not yet
rated

51 Reviews

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Dealership Experience

19 yrs, 9 mos

Industry Experience

19 yrs, 9 mos

51 Reviews of JC Lam

May 05, 2019

Dealership Rating
Employee Rating

Amazing! Effortless! The sales person who assisted me was amazing! JC did a great job making it a simple process. He was very friendly he even offered to wash More

by Johnlueras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2019

Bob Lanphere's Beaverton Honda responded

Thank you so much for the kind words! Congratulations on your purchase- we're so glad JC provided such a great experience for you!

March 24, 2019

Dealership Rating
Employee Rating

Best Experience Ever Buying a Car! This was the best experience my wife and I have ever had buying a car. JC was amazing. He knew the car, knew what we wanted and made the process so e More

by Aj102480
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2019

Bob Lanphere's Beaverton Honda responded

Thank you so much for your kind words about your experience with JC! He's our most senior sales consultant, and it shows in how he treats his guests- we're glad you felt the same! Congratulations on your purchase!

November 19, 2018

Dealership Rating
Employee Rating

great experience Sales associates friendly. JC Lam was honest and great. Juan was knowledgeable and helped with all paperwork in sincerity. Beaverton Honda is warm and More

by HondaCoupe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Hernandez

Nov 19, 2018

Bob Lanphere's Beaverton Honda responded

Thank you so much for your business! We're glad JC and Juan did a great job assisting you with your purchase. Thank you for the review!

September 28, 2018

Dealership Rating
Employee Rating

3 hours just to get right number for the price They like to sell whole different coverages to you. Take forever get to point. ( price). Sale ppl so naive. No explanation on how to use the features More

by Poorservice123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Parker Helland, Chris Stegriy

Oct 10, 2018

Bob Lanphere's Beaverton Honda responded

We're sorry to hear of your experience with our staff. We would appreciate a chance to speak with you in detail about your visit, if you would be willing. Our dealership posts all of our prices and does not negotiate, so we would like to know where the price discrepancy happened and the details of how that conversation went. If you can, please reach out to us via message here, or a phone call or email to our General Manager, Tim Nelson, at tnelson@beavertonhonda.com or 503-643-5577. Again, we are sorry you had a poor experience and look forward to the chance to talk to you.

September 03, 2018

Dealership Rating
Employee Rating

Completely different (good) car buying experience This was a completely different car buying experience for me. I dealt with one person, start to finish, JC Lam. He was great. I got an excellent offer More

by Jules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2018

Bob Lanphere's Beaverton Honda responded

We're so glad to hear that you love the way we do business! Thank you for sharing your thoughts, and for the kind words about JC. Congratulations on your purchase! :-)

June 29, 2018

Dealership Rating
Employee Rating

Top Notch Salesman My wife and I worked with JC when we bought our 2018 Accord. We made two visits before buying and he was great about showing us cars and allowing us More

by Eric A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2018

Bob Lanphere's Beaverton Honda responded

Eric- Thank you for your kind words about JC, we are so happy that he provided you with a great experience! Congratulations on your brand new 2018 Accord!

May 23, 2018

Dealership Rating
Employee Rating

Easy to deal with JC Lam made purchasing our 2016 Honda Pilot easy and pressure free. It went pretty fast when we got there because we knew what we wanted and he had p More

by edthel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2018

Bob Lanphere's Beaverton Honda responded

We're happy to hear you enjoyed buying your car from JC! He's been doing this a long time and definitely knows how to be efficient for his guests! Congrats on your previously loved Honda Pilot!

May 19, 2018

Dealership Rating
Employee Rating

With the words to back it up. So I am new to Portland, just getting started in a brand new part of the states and needed to get a reliable set of wheels to start my new career out More

by JTL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 05, 2018

Bob Lanphere's Beaverton Honda responded

Thank you for your positive feedback! We are of course more than happy to help our guests out when they have just purchased a vehicle from us, that's why we have our pre-owned warranty and money-back guarantees! Thank you so much for your business, and congrats on your purchase!

March 01, 2017

Dealership Rating
Employee Rating

Friendly folks The folks at Bob Lanphere's Beaverton Honda made buying my first car fun and easy. From the start everyone was friendly and awesome making sure I was More

by RTMullins5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Azrak

Mar 07, 2017

Bob Lanphere's Beaverton Honda responded

Thank you for purchasing your first car from us! Congratulations!

January 25, 2017

Dealership Rating
Employee Rating

Courteous and efficient! I came in for a lease buyout and hoping to only be there for about 2.5 hours. JC Lam was very courteous and efficient! I was in and out in about 1.5 More

by Regina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2017

Bob Lanphere's Beaverton Honda responded

Thank you for your very kind words, Regina! We are happy to hear that JC did a great job for you! Congratulations:)

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