2 Reviews
Write a Review2 Reviews of JC Kent
March 31, 2024
We have been loyal customers for years. In December we went to turn in my lease and lease a new Outlander, which would have been our 13th lease with this dealership. We chose the car we wan In December we went to turn in my lease and lease a new Outlander, which would have been our 13th lease with this dealership. We chose the car we wanted. To make this short, the finance manager and the sales manager came out and the finance manager thanked us for being loyal customers for so many years and that we had been given great low price deals all the years before but "it was time to pay the piper" (exact words) and they would need $5000 down and the lease would be in the high $500's. My husband and I were so taken back by what was just said that we were totally speechless. We asked for our keys to my car back and we walked out. The salesman came after and apologized for what was said. I think he was as shocked as we were. We went to KIA purchased a new Sorento and we absolutely received the best welcoming treatment and a great price. We have driven an outlander and other Mitsubishi cars for so long we didn't realize that there were other dealers that would appreciate our business. I will never set foot back in this dealership nor will I recommend any one else to and we have been customers since it was owned by Bill Seidel years ago. Think twice about dealing with this dealership!!!! More
Other Employees Tagged: Malcon Galeano
February 19, 2024
Crooks. They advertise one price and then add charges to the documents. BEWARE of these crooks. The sales person, Brandon lied to us about the price of the c They advertise one price and then add charges to the documents. BEWARE of these crooks. The sales person, Brandon lied to us about the price of the car and the interest rate and then he sneaked additional charges to the invoice. They train the sales people at this place to cheat customers. STAY AWAY More
Other Employees Tagged: Miguel Robles, Harcourt Boyce, Christopher Conley , Gregg Lippe, Marcus Williams, Brandon