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JAYDE COLLIE
JAYDE COLLIE at Laird Noller Ford of Lawrence

JAYDE COLLIE

SERVICE ADVISOR

Laird Noller Ford of Lawrence

935 West 23rd St
Lawrence, KS 66046

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5.0
11 Reviews
5.0

11 Reviews

Write a Review

11 Reviews of JAYDE COLLIE

October 01, 2025

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Employee Rating

Went in for an oil change and it was very quick and easy, totally satisfied! More

by anng5776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haliey Smith, Brandon Hofelt, KHRISTA BELL, SHELBY BOBADILLA, CLINTON PROHASKA

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September 25, 2025

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This dealership is one of the best dealerships in Kansas. You can expect excellent service. More

by xrayjoe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haliey Smith, Brandon Hofelt, KHRISTA BELL, CLINTON PROHASKA

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September 09, 2025

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Service is always fantastic here. Quick and easy every time! Jade and Hailey always take great care of me and my family. More

by DSTRINGER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haliey Smith, Brandon Hofelt

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Sep 19, 2025

Laird Noller Ford of Lawrence responded

Thank you so much for the kind words! We're thrilled to hear that you've consistently had a great experience with us. Jade and Hailey will be so happy to know their efforts are appreciated—they truly care about taking great care of our customers. We look forward to seeing you and your family again next time!

September 03, 2025

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Called for an oil change and they set up an appointment with in the hour and had me in and out quickly. Great service!! More

by Jimfackrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haliey Smith, Brandon Hofelt, KHRISTA BELL, SHELBY BOBADILLA, CLINTON PROHASKA

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Sep 05, 2025

Laird Noller Ford of Lawrence responded

Thank you for sharing your experience! We’re happy we could get you scheduled quickly and take care of your oil change without delay. We appreciate your kind words and look forward to helping you again next time!

August 28, 2025

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Very good service with warm and friendly staff. I’m happy with the results, and the shuttle bus was very helpful. There is still some room for improvement, especially when compared with Lexus, whic More

by Neo Hao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2025

Laird Noller Ford of Lawrence responded

Thank you for taking the time to share your experience! We're glad to hear you received great service and found our staff warm and friendly — and that the shuttle bus made things easier for you. We also appreciate your honest feedback regarding areas for improvement. While we aim to provide a top-tier experience for every customer, we recognize there’s always room to grow — and we'll continue working to meet the high standards set by brands like Lexus. We look forward to seeing you again and exceeding your expectations next time.

August 28, 2025

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They contacted me for a recall that needed done on my vehicle. Got it done in good time and provided a ride home for me while work was being done. More

by STEVENKENTTAYLOR50
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 29, 2025

Laird Noller Ford of Lawrence responded

Thank you for sharing your experience! We’re glad we could get your recall service done promptly and provide you with a ride home during the process. We appreciate your trust and look forward to serving you again in the future!

August 18, 2025

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Employee Rating

We had an issue with the vehicle and the service department scheduled it in quickly and had the repairs done in a timely matter More

by dwaynejo78
Recommend Dealer
Yes

Other Employees Tagged: JAYDE COLLIE

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Aug 28, 2025

Laird Noller Ford of Lawrence responded

Thank you for your kind review! We're glad we could get your vehicle in quickly and take care of the repairs in a timely manner. Your satisfaction means a lot to us, and we're always here to help whenever you need service. We appreciate your business and look forward to serving you again in the future!

August 10, 2025

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Jayde was on top of things and kept me informed throughout the process. The repairs went fast and were done on time. More

by hljohns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haliey Smith

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Aug 12, 2025

Laird Noller Ford of Lawrence responded

Thank you for the great feedback! We're happy to hear that Jayde kept you informed and that your repairs were completed quickly and on time. We’ll be sure to pass along your kind words to her — she’ll appreciate it! Thanks again for choosing Laird Noller. We look forward to serving you again in the future!

July 28, 2025

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Employee Rating

The complaint I have, is that the people that answer the phone need to have a better ability to listen and follow instructions. If something is unclear, they cannot be afraid to ask questions, or for help. More

by EVERETT.DEXTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2025

Laird Noller Ford of Lawrence responded

Thank you for sharing your feedback. We’re glad to hear that the overall service was good, but we truly apologize for the communication issues you experienced. Clear communication is essential, and your comments will help us improve our training so our team can listen more attentively and ask questions when needed. We appreciate your patience and your business, and we hope to provide you with an even better experience next time.

July 27, 2025

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Employee Rating

Everyone was AWESOME putting in all the hard work to get me into a car! Thank you all! More

by rmendoza002.rm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Charay , Austin Flory

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Jul 28, 2025

Laird Noller Ford of Lawrence responded

Thank you so much for your kind feedback! We're thrilled to hear that you had a great experience with us.

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