JADEN BOND
JADEN BOND at McDonough Hyundai
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JADEN BOND

Service Advisor

McDonough Hyundai

1785 Avalon Pkwy
McDonough, GA 30253

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4.7
63 Reviews
4.7

63 Reviews

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63 Reviews of JADEN BOND

February 15, 2025

Dealership Rating
Employee Rating

This is the best dealership I've ever attended. Fast, clean , clear instruction on what to do More

by jking33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 09, 2025

Dealership Rating
Employee Rating

McDonough Hyundai and my sales person and the service department have gone out of their way to ensure my satisfaction. They have gone that extra mile! They were professional and customer friendly. I high More

by richardtucker770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moises Bonilla , Tytus

Feb 09, 2025

McDonough Hyundai responded

Thank you, Richard! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

February 02, 2025

Dealership Rating
Employee Rating

The dealership was very professional, clean, and prompt. The service agent was understanding with the service requirements of my vehicle. More

by taq69ns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MARCUS JOHNSON

Feb 03, 2025

McDonough Hyundai responded

Thanks for sharing about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

January 29, 2025

Dealership Rating
Employee Rating

Everything was great especially goring through the 2nd snow storm snow storm. Thanks so much More

by lindab1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr, Moises Bonilla, MARCUS JOHNSON , Andy ellines

Jan 29, 2025

McDonough Hyundai responded

Thank you so much for your kind words, Linda, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

January 22, 2025

Dealership Rating
Employee Rating

Came in for a TPMS reset. The estimate was $1500 just for the replacement of four TPMS sensors (I denied the service and went elsewhere to get it done for almost $1000 cheaper More

by JW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jan 24, 2025

McDonough Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

January 21, 2025

Dealership Rating
Employee Rating

FANTASTIC & FAST SERVICE AND I DIDT WAIT LONG AT ALL THKS FOR STAFF WARM ATMOSPHERE More

by raquel.downey03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

McDonough Hyundai responded

Raquel, thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

January 16, 2025

Dealership Rating
Employee Rating

Great work top to bottom, Tony is the man! Thank you, will be back soon More

by robnegrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

McDonough Hyundai responded

Rob, Thanks for sharing your thoughts about your experience with McDonough Hyundai. Tony and our team appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

January 08, 2025

Dealership Rating
Employee Rating

The dealership service experience was fast and friendly. , The staff were accommodating and set expectations well. More

by n.antonhughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2025

McDonough Hyundai responded

Thanks for sharing your thoughts about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

December 30, 2024

Dealership Rating
Employee Rating

Was informed that waittime would be 1 to 2 hours. Took a total of 4 1/2 hours to receive my vehicle. More

by treyharden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 01, 2025

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

December 08, 2024

Dealership Rating
Employee Rating

I arrived for my appointment on time and was told it would take 2 hours. It took over 4 hours. The biggest reason for this was your staff. They stood around, played with their phones, ate and drank a More

by davidroywhite
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Dec 12, 2024

McDonough Hyundai responded

David, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Dec 12, 2024

McDonough Hyundai responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (888) 346-8956 to share more details about your visit so we can make things right.

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