604 Reviews
Write a Review604 Reviews of JACOB SMITH
November 19, 2024
Our service advisor was not available. Jake took great care of us and was very courteous. He kept us informed throughout the wait. We enjoyed your coffee and refreshments in the waiting ar Jake took great care of us and was very courteous. He kept us informed throughout the wait. We enjoyed your coffee and refreshments in the waiting area. Great experience overall More
Other Employees Tagged: CANDY KANE SWEET
November 18, 2024
They were polite, professional. It was easy to reschedule my appointment. They advised me of suggested maintenance and they did not try to up sell me. It was easy to reschedule my appointment. They advised me of suggested maintenance and they did not try to up sell me. More
November 14, 2024
I don’t know who Madison is. He/she was not my service rep. It’s usually Brandon but he wasn’t there when I pulled in with a dead battery. My experience with the dealership was f He/she was not my service rep. It’s usually Brandon but he wasn’t there when I pulled in with a dead battery. My experience with the dealership was fine in terms of service responsiveness but I’m not happy at all with paying $560 for a new battery, absolutely ridiculously expensive.. No consideration or discount given for existing customer. I did it this time but will think hard about continuing our service relationship here. We are retired and on a fixed income and your prices are out of control. More
November 12, 2024
They were very friendly, work was done very fast and we did not have an appointment. They provided water, coffee, hot chocolate and snacks. They offered to give us free car wash and vacuum, did not have an appointment. They provided water, coffee, hot chocolate and snacks. They offered to give us free car wash and vacuum, More
November 04, 2024
Purchased a new Forester Touring and over all very pleased with the service I received. I would like to give a special shout out to my sales person Braden. He was wonderful to work with. pleased with the service I received. I would like to give a special shout out to my sales person Braden. He was wonderful to work with. More
November 04, 2024
As I chose to use your service few years ago, I appreciate all the help I get. Super convenient, great personnel, attention to details. I do feel as a valuable customer every time I get appointment appreciate all the help I get. Super convenient, great personnel, attention to details. I do feel as a valuable customer every time I get appointment for oil change. More
Other Employees Tagged: Brandon Napier
November 04, 2024
Easy to set up appointment, great customer service. Car was ready when I arrived. Jake number 1. Car was ready when I arrived. Jake number 1. More
Other Employees Tagged: Madison Giordano, Brandon Napier, Dre Reed