JACOB SMITH
JACOB SMITH at Subaru of North Tampa
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JACOB SMITH

Service Advisor

Subaru of North Tampa

11111 N Florida Ave
Tampa, FL 33612

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4.9
599 Reviews
4.9

599 Reviews

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599 Reviews of JACOB SMITH

November 04, 2024

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Employee Rating

As I chose to use your service few years ago, I appreciate all the help I get. Super convenient, great personnel, attention to details. I do feel as a valuable customer every time I get appointment More

by PDG25
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Napier

November 04, 2024

Dealership Rating
Employee Rating

Purchased a new Forester Touring and over all very pleased with the service I received. I would like to give a special shout out to my sales person Braden. He was wonderful to work with. More

by KBERRY727
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

November 04, 2024

Dealership Rating
Employee Rating

Easy to set up appointment, great customer service. Car was ready when I arrived. Jake number 1. More

by JENNIFERYORK06
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

November 03, 2024

Dealership Rating
Employee Rating

Jake has always taken care of our two Subarus… his caring and understanding of our needs is beyond reproach…. More

by RAMONARIVERA4
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Service Communication
Recommend Dealer
Yes

November 02, 2024

Dealership Rating
Employee Rating

Jake is always courteous, expertly thorough, and prompt in getting the vehicle in and serviced. Not sure if a steering wheel cover is used before, during and after service? I did have to clean the stee More

by SAMOHOLEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Gomes

October 31, 2024

Dealership Rating
Employee Rating

Jake was great but the wait was longer than usual. Couldn't find my reservation. More

by Tbhgm
Service Price Transparency
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Recommend Dealer
Yes

October 28, 2024

Dealership Rating
Employee Rating

A good place to service, sometimes it is a long wait, but they get job done. More

by nicholas.maurer2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 27, 2024

Dealership Rating
Employee Rating

Easy to schedule and pay. Waiting area was comfortable. Professional staff. Kudos to service rep. Jake who was seen taking care of coffee machine and client who was burned by More

by VFMYRT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Napier

October 26, 2024

Dealership Rating
Employee Rating

Overall quality has changed since the Morgan auto group took over. I recently had my vehicle in for oil change and a car detail. This is the second time I attempted to have the dealership detail my car, an More

by LOUANNSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Andy Matthew

October 25, 2024

Dealership Rating
Employee Rating

Great experience very professional and accommodating with timely communication and understanding of my situation and was out in no time with my brand new WRX More

by elyk12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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