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J.R. Lopez
J.R. Lopez at Five Star Chevrolet
Refer Me

J.R. Lopez

Service Advisor

Five Star Chevrolet

1700 S Interstate 35E
Carrollton, TX 75006

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5.0
7 Reviews
5.0

7 Reviews

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7 Reviews of J.R. Lopez

January 13, 2025

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Employee Rating

The staff is always very kind and helpful. My experience is pleasant each visit. Thank you. April More

by October7175
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Recommend Dealer
Yes
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Jan 14, 2025

Five Star Chevrolet responded

Your satisfaction is our top priority, October7175, and we strive to provide exceptional service at Five Star Chevrolet. Between visits, please reach J.R. and our techs at 972-389-6700. We are dedicated to keeping you informed with the care of your vehicle. Thank you for sharing your feedback! Take care, Chris Selbach, Service Director

November 10, 2024

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Have used this dealor for years. Highly satisfied with all my visits over the last 10 years! More

by leavitt.jack
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Yes
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Nov 11, 2024

Five Star Chevrolet responded

Jack, We are absolutely thrilled to hear about your positive experience at Five Star Chevrolet! Your satisfaction is our top priority, and we're so glad we could meet your expectations. Thank you for recognizing J.R. . We're looking forward to serving you again. Stay in touch at 972-389-6700. Thanks again, Alan Brown, General Manager

October 10, 2024

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Advisors always considerate and give updates while waiting for service. Also, will text updates while waiting or even before picking up your vehicle. More

by SR2207
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Andres Nunez, Giovanni Dichiara, Bryce Cassels

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Oct 10, 2024

Five Star Chevrolet responded

SR2207, We are grateful to help with your auto care at Five Star Chevrolet. Thank you for recognizing our staff and please call on us again at 972-389-6700. Let us know when we can be of service in the future. Take care, Chris Selbach, Service Director

October 03, 2024

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Mr Lopez excellent customer skills to handle your service advisor needs in a timely manner 💯 More

by m87guerrero
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Recommend Dealer
Yes
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Oct 03, 2024

Five Star Chevrolet responded

M87guerrrero, Your feedback is important to us at Five Star Chevrolet. Thank you for working with J.R. in our service center. Don't hesitate to call 972-389-6700 should you need additional assistance. Best regards, Chris Selbach, Service Director

October 02, 2024

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Employee Rating

JR was very helpful in communicating with me through the process. They washed my car, and the repairs were done to my satisfaction. More

by Lighthrt1
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 03, 2024

Five Star Chevrolet responded

Thanks, Lighthrt1! We're happy to have you as part of the Five Star Chevrolet family. Call JR and our team at 972-389-6700 if you need anything. Enjoy safe travels. Best regards, Chris Selbach, Service Director

August 30, 2024

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The service was performed in a timely manner, Mr Lopez was very professional and informative! More

by miathegreat35
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Aug 31, 2024

Five Star Chevrolet responded

Miathegreat35, It is always great to hear from our Five Star Chevrolet friends! Thank you for recognizing J.R.. Between visits, we are here to offer vehicle advice. Just give us a call at 972-389-6700. Safe travels! Take care, Chris Selbach, Service Director

August 17, 2024

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The service was quickly and JR and Jacob was awesome, I will continue to bring my car for service at 5 star Chevy More

by sanka.phagu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2024

Five Star Chevrolet responded

Sanka.phagu, Efficient service is the goal at Five Star Chevrolet. Don't hesitate to reach JR and Jacob at 972-389-6700 when you have vehicle concerns. Our team wants to address all of your automotive questions. Thank you for your business and kind support. Take care, Chris Selbach, Service Director

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