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J.R. Lopez
J.R. Lopez at Five Star Chevrolet

J.R. Lopez

Service Advisor

Five Star Chevrolet

1700 S Interstate 35E
Carrollton, TX 75006

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of J.R. Lopez

August 25, 2025

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Employee Rating

Amanda always does a great job! She got us in and out super fast and completed everything as requested. More

by tony
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto

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Aug 26, 2025

Five Star Chevrolet responded

Tony, We appreciate hearing Amanda and the Five Star Chevrolet service team took good care of you and your vehicle. Between visits, reach us at 972-389-6700 for automotive advice or to schedule another appointment. We look forward to keeping you informed about your vehicle care. Safe travels and thank you, Chris Selbach, Service Director

July 10, 2025

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Multiple texts were involved to get this project right? Even the shop manager got involved, it was nice to see an effort when there was a problem that wasn't readily right? Sobbed More

by trafficminder
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Workmanship
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Recommend Dealer
Yes
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Jul 11, 2025

Five Star Chevrolet responded

Thank you, trafficminder, for rating your Five Star Chevrolet service visit. J.R. and our techs are focused on helping address all of your vehicle needs. Big or small, reach us at 972-389-6700. Take care, Chris Selbach, Service Director

March 18, 2025

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Muy buena experiencia cuando me atendieron bien me preguntaron sobre qué problema tenía y ellos sobre eso empezaron a revisarlo y empiezan a trabajar en ese momento y todo bien excelente More

by enrique1797
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Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 18, 2025

Five Star Chevrolet responded

Gracias, enrique1797, por elegir Five Star Chevrolet para el cuidado de su auto. Si necesita asesoramiento vehicular, llámenos al 972-389-6700. Apreciamos su preferencia. Atentamente, Chris Selbach, Director de Servicio.

March 14, 2025

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Alan Brown is by far best GM in the business, Jason always takes care of my Camaro SS 1LE like it's his own. And JR shows me how to save money whenever and wherever possible! I was a Golf Pro for James More

by foxschaffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Gardner

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Mar 15, 2025

Five Star Chevrolet responded

Thank you, foxschaffer, for your kind words. We're absolutely thrilled to hear about your positive experience! It's our goal to provide top-notch service and build lasting relationships with our customers. We're glad our staff have exceeded your expectations. We appreciate you choosing Sam Pack's 5-Star Chevrolet and look forward to your next call at 972-389-6700. Best regards, Chris Selbach, Service Director

January 13, 2025

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The staff is always very kind and helpful. My experience is pleasant each visit. Thank you. April More

by October7175
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Service Time
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Recommend Dealer
Yes
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Jan 14, 2025

Five Star Chevrolet responded

Your satisfaction is our top priority, October7175, and we strive to provide exceptional service at Five Star Chevrolet. Between visits, please reach J.R. and our techs at 972-389-6700. We are dedicated to keeping you informed with the care of your vehicle. Thank you for sharing your feedback! Take care, Chris Selbach, Service Director

November 10, 2024

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Have used this dealor for years. Highly satisfied with all my visits over the last 10 years! More

by leavitt.jack
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Five Star Chevrolet responded

Jack, We are absolutely thrilled to hear about your positive experience at Five Star Chevrolet! Your satisfaction is our top priority, and we're so glad we could meet your expectations. Thank you for recognizing J.R. . We're looking forward to serving you again. Stay in touch at 972-389-6700. Thanks again, Alan Brown, General Manager

October 10, 2024

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Advisors always considerate and give updates while waiting for service. Also, will text updates while waiting or even before picking up your vehicle. More

by SR2207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andres Nunez, Giovanni Dichiara, Bryce Cassels

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Oct 10, 2024

Five Star Chevrolet responded

SR2207, We are grateful to help with your auto care at Five Star Chevrolet. Thank you for recognizing our staff and please call on us again at 972-389-6700. Let us know when we can be of service in the future. Take care, Chris Selbach, Service Director

October 03, 2024

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Mr Lopez excellent customer skills to handle your service advisor needs in a timely manner 💯 More

by m87guerrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2024

Five Star Chevrolet responded

M87guerrrero, Your feedback is important to us at Five Star Chevrolet. Thank you for working with J.R. in our service center. Don't hesitate to call 972-389-6700 should you need additional assistance. Best regards, Chris Selbach, Service Director

October 02, 2024

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Employee Rating

JR was very helpful in communicating with me through the process. They washed my car, and the repairs were done to my satisfaction. More

by Lighthrt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2024

Five Star Chevrolet responded

Thanks, Lighthrt1! We're happy to have you as part of the Five Star Chevrolet family. Call JR and our team at 972-389-6700 if you need anything. Enjoy safe travels. Best regards, Chris Selbach, Service Director

August 30, 2024

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Employee Rating

The service was performed in a timely manner, Mr Lopez was very professional and informative! More

by miathegreat35
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 31, 2024

Five Star Chevrolet responded

Miathegreat35, It is always great to hear from our Five Star Chevrolet friends! Thank you for recognizing J.R.. Between visits, we are here to offer vehicle advice. Just give us a call at 972-389-6700. Safe travels! Take care, Chris Selbach, Service Director

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