J.R. Fredell
Managing Partner/ General Manager
Keffer Mazda
13307 Statesville Road.
Huntersville, NC 28078
Dealership Experience
3 yrs, 11 mos
Industry Experience
30 yrs, 6 mos
48 Reviews
Write a Review48 Reviews of J.R. Fredell
September 06, 2024
Everyone at this dealership was fantastic, warm, friendly, and easy to work with throughout the entire process of my car search. friendly, and easy to work with throughout the entire process of my car search. More
Other Employees Tagged: NICK DEFELICE, DAEMION HUBBARD , Sean helped en tremendously with finalizing my paperwork.
August 17, 2024
I bought 3 Mazdas from Alona Valadares and each visit was a great experience and stress free. a great experience and stress free. More
Other Employees Tagged: Alona Valladares, NICK DEFELICE
August 13, 2024
It is immaculate! I was greeted as soon as I pulled in. I was offered water and a snack. We were treated like royalty! We were met with kindness and precision in ev I was greeted as soon as I pulled in. I was offered water and a snack. We were treated like royalty! We were met with kindness and precision in every detail. It was a simple easy process to drive off with a brand new Mazda SUV. We are in love with our purchase and the process from beginning to end. More
Other Employees Tagged: CALEB FREDELL , Tucker Fredell
April 28, 2024
I called Keffer Mazda about the availability of the vehicle that I was looking for and talked with JR Fredell he is one of the managers, he informed me that the Cx 5 was available, but as soon as I arr vehicle that I was looking for and talked with JR Fredell he is one of the managers, he informed me that the Cx 5 was available, but as soon as I arrived at the dealership he introduced me to ALONA, and she went over all the nice features on the vehicle. More
Other Employees Tagged: Alona Valladares
April 26, 2024
Nick made things right after a bad first impression with this dealership. Very happy with the decision to purchase here and love the car this dealership. Very happy with the decision to purchase here and love the car More
Other Employees Tagged: Daniel Dewalt, NICK DEFELICE , Jonathan Curtis
March 21, 2024
Nick helped me get a great deal and Alona did a great job and was very attentive to exactly what I wanted, I was able to get into a newer car and lower my payment! She made the process extremely fast and eas and was very attentive to exactly what I wanted, I was able to get into a newer car and lower my payment! She made the process extremely fast and easy, definitely recommend Keffer Mazda! Johnathan in Finance made my paperwork super easy!!! More
Other Employees Tagged: Alona Valladares, CALEB FREDELL, NICK DEFELICE, Brian Murphy , MATHEW BELL, Jonathan Curtis
March 13, 2024
Malik is one of a kind! He was dedicated to insuring I received the best service with my visit throughout the entire purchasing process. He might be a newer salesperson, but He was dedicated to insuring I received the best service with my visit throughout the entire purchasing process. He might be a newer salesperson, but he went above and beyond, and he nor the sales team stopped until I was satisfied with the terms of the purchase. I definitely recommend Keffer Mazda!! More
Other Employees Tagged: NICK DEFELICE , LANE BENNINGFIELD, MALIK SIMMONS
March 03, 2024
I have no complaints about my experience at Keffer Mazda. I traded in the last car I bought from them for a new car. I believe I received a fair deal, Daniel and Jason were great, and I have a car I love. Ev I traded in the last car I bought from them for a new car. I believe I received a fair deal, Daniel and Jason were great, and I have a car I love. Everyone at the dealership is friendly and my service experiences with my last vehicle were great. I would recommend Keffer, Daniel, and Jason without hesitation. More
Other Employees Tagged: Daniel Dewalt , LANE BENNINGFIELD, Jason McLean
November 04, 2023
I had extreme anxiety. I had not bought a car in 20 years. I researched for months. I never impulse buy. The general manager and Chris were fair and worked with me. They are I had not bought a car in 20 years. I researched for months. I never impulse buy. The general manager and Chris were fair and worked with me. They are both likable, not pushy. They made the initial process smooth.Chris showed me how to use the technology. I do have suggestions. When leaving customers, explain where you’re going, what’s happening, what’s the process they can expect. Explain what’s is consuming the customers time. People like and need to be informed. It shows professionalism, respect for the customer and helps decrease anxiety. I was there appx 4 hours. By the time I was signing paperwork I was reconsidering buying the car. Anxiety increases without an outlet. I almost walked out in the last 10 minutes. The warranties- if you want people to buy those, don’t put them in the hot seat. Give them options to consider after purchase option to buy them at discounted rates. People who put 20,000 grand down on a 40,000 car can afford to buy afterwards if you give them the option after they have time to consider it. More
Other Employees Tagged: Chris Carnahan, Jonathan Curtis
September 05, 2023
Keffer Mazda and salesperson, Josh Vail, did a great job selling me the new 2024 Mazda CX-90 PHEV. I had to wait a few extra days for it to arrive, but they took good care of me. selling me the new 2024 Mazda CX-90 PHEV. I had to wait a few extra days for it to arrive, but they took good care of me. More
Other Employees Tagged: Josh Vail , Jonathan Curtis, Jason McLean, The woman that takes care of the waiting area takes pride in her work - give her a raise!