J.Preston Williams
J.Preston Williams at Gary Yeomans Ford Knoxville
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J.Preston Williams

Internet Sales Consultant

Gary Yeomans Ford Knoxville

4101 Clinton Hwy
Knoxville, TN 37912

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4.8
5 Reviews

First career was 18 years in Hotel/hospitality management. Have been with this dealership over 20 years. Nationally ranked at Ford in Customer service. Passion is service and the science of customer service. On the board of directors for a 501c called Center City Youth Sports. We teach single parent children Football, Baseball, Basketball and Cheerleading. Where all kids gets to be a part of. I fund raise for this organization and make sure our babies have the equipment to participate yet my primary passion is my faith. My dealership is customer friendly and makes an effort to do right by clients and that fits me.

Dealership Experience

21 yrs, 8 mos

4.8

5 Reviews

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5 Reviews of J.Preston Williams

November 18, 2024

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Employee Rating

Thank you for all you do in the sales department and the service department. Have a great year More

by lee.harris1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2024

Gary Yeomans Ford Knoxville responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Gary Yeomans Ford Knoxville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 01, 2024

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Employee Rating

Preston Williams is a jewel. We would work with him again. Thanks Preston! Martin and Kathy Brown of the Old Angora Frog Farm More

by kathy
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh and do not remember the name of the other "numbers person"

Nov 04, 2024

Gary Yeomans Ford Knoxville responded

Hi Kathy, thank you so much for your feedback about Gary Yeomans Ford Knoxville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope to see you soon!

October 29, 2024

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Employee Rating

I bought a car over 2 months ago and they gave me a due bill on some rain guards that came with the vehicle and now they come up with every excuse in the world to not get them for me there was a scratch on More

by rongandy21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sequoia Notton, Casper is great in the service department I hate that I have to take my car there and give these clowns any more money when I had the oil change

Nov 01, 2024

Gary Yeomans Ford Knoxville responded

Hi, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (865) 317-6211. We look forward to hearing from you.

Nov 01, 2024

rongandy21 responded

Y'all were supposed to get my rain guards in since September 2nd 2024 I've been up there 10 times spoke with my salesman spoke with them sales managers all of there on the tower both to my service writer and spoke with the sales manager Tuesday the 28th of October and they were supposed to be in on October 31st 2024 your sales manager and Chuck Tucker spoke with me and guaranteed me they would be in on Thursday October 31st or they would call me to have them installed but to no avail from nobody from Gary yeoman Ford and Mr Tucker ask me to change my Google review if they made it right with me I am a reputable customer since 1996 I think this is my 12th car I bought from that dealership but since Gary yeoman has taken it over that dealership has gone to pot it's not reputable y'all have no problem sending me or calling me for me to come there and buy tires for my 2022 Ford escape which is about 15 months old and y'all have no problem calling me trying to set up a service appointment for my 2024 Ford explorer that I just bought and you'll gave me a due bill that says y'all are supposed to fix the chip on the door and remove the paint pin straps that they put on it in Florida which they did a half-xxx job there too you could take your finger and wipe them off but my car set up there for a week from September 21st 2024 to September 29th 2024 never got moved never got to pinstripe removed nothing my car was still parked in the same spot if this is the way you treat your good customers I don't want to be a customer Gary yeoman Ford is a bigger crook then Ray varner in Clinton I've been in the car Business buying cars from which used to be the Lance Cunningham Ford that was great dealership then they respected all their customers but Gary yeoman Ford customer service is pitiful and I still have no rain guards but I paid for them two months ago and y'all can't give me a straight answer I've talked to 10 different people up there and got 10 different stories so who's lying

September 04, 2024

Dealership Rating
Employee Rating

Preston our salesman was very knowledgeable and helpful. Our experience was great with everyone and was a quick process.Brian our finance manager made the process easy and understandable. More

by steveglenn13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Tucker

Sep 07, 2024

Gary Yeomans Ford Knoxville responded

Hello, we're glad to hear our staff took such great care of you! Here at Gary Yeomans Ford Knoxville we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

August 30, 2024

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Employee Rating

The total buying experience was smooth and easy. Preston Williams was awesome to work with. He took pride in providing us with awesome customer service. The staff was very friendly and helpful throu More

by maidentattoo69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Tucker , Josh Welch

Sep 01, 2024

Gary Yeomans Ford Knoxville responded

Hi, thank you so much for your feedback about Gary Yeomans Ford Knoxville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

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