J Gorb
J Gorb at A Better Way Wholesale Autos
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J Gorb

Senior Administrator

A Better Way Wholesale Autos

49 Raytkwich Rd
Naugatuck, CT 06770

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1.2
18 Reviews
1.2

18 Reviews

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18 Reviews of J Gorb

May 08, 2024

Dealership Rating
Employee Rating

WORSE PLACE EVER PLEASE DO NOT GET A CAR FROM HERE THEY SELL YOU BAD CARS AND MAKE PAY FOR EVERYTHING THEY SHOULD’VE FIXED BEFORE GIVING YOU THE CAR. THEY’RE ALL xxxxxxxx More

by Surlles23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Amy

May 12, 2024

A Better Way Wholesale Autos responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

April 26, 2024

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Employee Rating

Scam artists avoid then at all cost they sell you messed up cars they say there's nothing wrong and it's warranty but they play you hard they won't cover you I bought a car from them worse mistake of my lif More

by Darthavenger360
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 29, 2024

A Better Way Wholesale Autos responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 10, 2024

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Employee Rating

I bought the car on Monday, and I made a big mistake, i did not check the tires too closely. I was reasured since they told me I had a 60-day guarantee. I went to a mecanic (a friend who wouldn't want to s More

by Nate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Thery Sanon , Chrissi

Apr 14, 2024

A Better Way Wholesale Autos responded

Thank you for bringing this to our attention. If you'd be willing, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Apr 19, 2024

Nate responded

I gave you my contact privately a week ago. You also know who I am and have all my contact info. Of course, they never contacted me again after selling me the car and after the numerous complaints I have with them. Terrible after sale support. Be careful about this dealer, you could spend a lot of money after buying the car.

November 13, 2023

Dealership Rating
Employee Rating

No response back from dealership. If you want to sell vehicle , this vw you had for a long time. Please contact me More

by rcorliss62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 16, 2023

A Better Way Wholesale Autos responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 26, 2023

Dealership Rating
Employee Rating

I should have paid heed to all of the prior negative reviews for this dealer. I sent 4 info regarding 1 particular Jeep and received an automated response reach time stating the car was available and More

by Johns_ted
Recommend Dealer
No
Sep 29, 2023

A Better Way Wholesale Autos responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Sep 30, 2023

Johns_ted responded

I sent 4 emails and made 2 calls to your sales department and as stated prior you told me the car I was interested in was mo longrr available. If you want to do something for me and others who were interested in the same car, stop posting it and sending automated emails saying its still available. It is still posted on Carfax and Autotrader as per the links below. It is the grey Jeep Patriot sport 2012 for $5495. This is nothing more than bait and switch. https://www.carfax.com/vehicle/1C4NJRBB3CD603480 https://www.autotrader.com/cars-for-sale/vehicle/689217315?city=Waterford&listingType=USED&listingType=CERTIFIED&listingType=3P_CERT&makeCode=JEEP&marketExtension=include&maxPrice=8000&newSearch=false&numRecords=25&referrer=%2Fcars-for-sale%2Fcars-under-8000%2Fjeep%2Fwaterford-ct%3FisNewSearch%3Dfalse%26listingTypes%3DUSED%252CCERTIFIED%252C3P_CERT%26marketExtension%3Dinclude%26numRecords%3D25%26searchRadius%3D50%26sortBy%3Drelevance%26zip%3D06385&searchRadius=50&sortBy=relevance&state=CT&zip=06385&clickType=listing

August 13, 2023

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Employee Rating

Horrible experience, they sold a car that was trash to my friend and did not care about his problem when he tried to contact them back More

by JR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 17, 2023

A Better Way Wholesale Autos responded

JR, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 11, 2023

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Employee Rating

Disappointment. and with a debt of 5 years. do not buy a car there they are dishonest! More

by rodrigo.m.5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 17, 2023

A Better Way Wholesale Autos responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Aug 18, 2023

rodrigo.m.5 responded

A year ago, you sold me a car with completely rusted suspension. At the time of the purchase, I didn't notice it, but when it rained the following week, all the rust appeared. The corners of the cabin were all rotten. After one year, the transmission broke, and it took you two months to assist me. And after you finally attended to it, it took an additional two weeks to solve the issue, but you didn't. You threw my car on the street and called the finance company to repossess it. Now I don't know where the car is, and I don't have another car to work with. What you did to me is unacceptable, and it should not be done to anyone. The right thing to do would be to provide me with a decent car because this one will need a new engine soon. To avoid fulfilling the warranty, you dumped my car on the street and called the insurance company, claiming that I abandoned the car!

May 25, 2022

Dealership Rating
Employee Rating

Horrible place I bought a Kia 2012 Sportage with 105069 miles on 8/12/21 for $15,239.26 with warranty.Not even a month later going on a trip to Niagara Falls the engine breaks I was 2 hours away from home More

by zamot1278
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Freddy Jose

Jun 03, 2022

A Better Way Wholesale Autos responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 16, 2021

Dealership Rating
Employee Rating

This place is running a scam Buyer beware..Don’t fall victim to there low price ads on lemon 🍋 cars 🚘 Rude people work there nobody even greats you when you wake in side all sales team playing on the More

by Emily82
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Johnny Monell, Dan Regan, Thery Sanon, Steeve Francois, Paul Ciocca , A better way to get ripped off?

Oct 03, 2021

A Better Way Wholesale Autos responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 09, 2021

Dealership Rating
Employee Rating

Picked up the extended warranty on my car with this Picked up the extended warranty on my car with this dealer saying it's free to service in their facility. I had multiple instances where I needed More

by Pfund327
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 26, 2021

A Better Way Wholesale Autos responded

Thank you for bringing this to our attention. Our goal is to make sure everyone that visits the dealership has a top notch experience, and we're sorry that we didn't meet that goal in this case. We appreciate all customer feedback as it allows us to learn and make improvements.

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