33 Reviews
Write a Review33 Reviews of J.Edgar Potter
September 22, 2023
Great service and things are always what they quote . That’s why I come back over and over That’s why I come back over and over More
Other Employees Tagged: Melvin Gawley, John Augustine, Dustin Cakerice
May 30, 2023
Never followed up about my type of plan. Didn’t bother to go back and see if I qualified for a free service based on the type of plan I have. Honestly awful service. Didn’t bother to go back and see if I qualified for a free service based on the type of plan I have. Honestly awful service. More
Other Employees Tagged: Jeff Searcy, Joshua Smith, Colton Potts, Daniel Jenkins-Moore, Isaac Lauber, John Pulver, Nathan Ryan, Tracy Miller, Brooke Thom
March 20, 2023
Always friendly, concise and coherent in their description of the vehicle issues, and very accommodating description of the vehicle issues, and very accommodating More
Other Employees Tagged: Jeff Searcy, Melvin Gawley
March 15, 2023
The best Honda dealership for outstanding service and skilled mechanics. We have purchased 6 Hondas and think that the sales people are the best! We tried Smart Honda years ago and did not like their ser skilled mechanics. We have purchased 6 Hondas and think that the sales people are the best! We tried Smart Honda years ago and did not like their service. We live in Ankeny and still drive to Ames for all all our car needs! More
Other Employees Tagged: Melvin Gawley, John Augustine, Daniel Jenkins-Moore, Dustin Cakerice, Eric Cherveny, Jonathan Ballard, Jordan Clemens, Kyle Clark, Jason Goodman
November 08, 2022
Service visits have been prompt and personnel professional. Two issues where didn’t rotate tires but said they had. Didn’t provide a multi point inspection sheet. Also couldn’t solve a noise by professional. Two issues where didn’t rotate tires but said they had. Didn’t provide a multi point inspection sheet. Also couldn’t solve a noise by the tire. Took to Goodyear and they found the issue and fixed with no noise. More
Other Employees Tagged: Melvin Gawley, Jonathan Ballard , Adam Huffman
March 28, 2022
My daughter took our Honda CRV in for the 100,000 mile maintenance and inspection. Erik explained what the recommended for service was for this interval and performed the task that I requested. He was c maintenance and inspection. Erik explained what the recommended for service was for this interval and performed the task that I requested. He was courteous and offered a shuttle service to take my daughter back to campus. I was very pleased with our experience at Honda if Ames. More
March 23, 2022
I was inpressed that the person that I set the appointment with to service my car, after purchasing it 20+ years ago actually greeted me when I arrived at the location to have my car serviced ther appointment with to service my car, after purchasing it 20+ years ago actually greeted me when I arrived at the location to have my car serviced there for the first time, after losing my hometown Honda dealership recently. He explained the service findings and referred me to a qualifed place to do the repairs, and I was very pleased with the referral, as well More
Other Employees Tagged: J. Erik Potter
March 16, 2022
They were able to get me in without an appointment. They fixed the problem quickly and provided outstanding customer service. They fixed the problem quickly and provided outstanding customer service. More
Other Employees Tagged: Jeff Searcy, Jonathan Ballard