Izzie Martinez
Izzie Martinez at Gilchrist Chevrolet Buick GMC Dealership Tacoma
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Izzie Martinez

Sales Consultant

Gilchrist Chevrolet Buick GMC Dealership Tacoma

6014 S Tacoma Way
Tacoma, WA 98409

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4.6
14 Reviews

"Izzie makes it easy!" -Izzie Hey there! I'm Izzie, and I'm driven by my deep love for people and my incredible mom, who has raised my twin brothers and me with unwavering strength. Her resilience inspires me to work hard and give back. In my work, I'm passionate about humanizing the sales process by prioritizing genuine connections over transactions. Building lasting friendships with my customers is my goal, ensuring their needs are met with care and understanding. Beyond work, I find joy in watching my brothers play soccer, hitting the gym, and going on walks. I love engaging with people of all ages and backgrounds, cherishing every conversation and connection. Whether you're navigating the car-buying journey or simply seeking guidance, I'm here to walk with you every step of the way. Let's make this experience not just successful, but also enjoyable and meaningful together!

Dealership Experience

1 yr

Industry Experience

1 yr

Specialties & Trainings

Certified Consultant - Chevrolet GMC and Buick

4.6

14 Reviews

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14 Reviews of Izzie Martinez

November 01, 2024

Dealership Rating
Employee Rating

The professional customer service exceeded expectations. The interpersonal skills demonstrated by Chloe was second to none. The manager, Will, also demonstrated second to none customer service and spared More

by Johnnyalexander31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Ketcham, Chloe Wongwui , NA

Nov 01, 2024

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for sharing this thoughtful review! We're thrilled to hear that Chloe’s exceptional interpersonal skills and Will's straightforward approach made your experience seamless and enjoyable. Exceeding expectations is what we strive for, and knowing you'll continue to recommend us means a lot. We're grateful to have had the opportunity to assist you and look forward to serving you again in the future!

October 30, 2024

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Employee Rating

I love this place and everything it stands for, Chloe Wongwui is nothing short of sunshine! From the managers to the staff you can feel how much they care! More

by Desiree Roberts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chloe Wongwui, Tim Wells

Oct 30, 2024

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you, Desiree, for such a glowing review! We’re delighted to hear how much you appreciate our team’s dedication and the care we put into every experience. Chloe truly brings warmth and positivity to the dealership, and we’re so glad you felt that connection. It means a lot to us that you value what Gilchrist stands for, and we can’t thank you enough for sharing your kind words. Looking forward to seeing you again soon!

October 27, 2024

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It's been 21 years since I bought a car, so I was filled with anxiety BUT Izzie M. was so welcoming and accommodating while test driving and there was no pressure when my son and I left to continue shopping More

by Shelley B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shade Clark, Thomas Tate

October 17, 2024

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Employee Rating

Very professional. The team was nonpressure and made the experience amazing. Have recommended other friends use their resources for future purchases. Only disappointmen More

by brentwe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2024

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your wonderful review! We’re thrilled to hear that you had an amazing experience with our team and that you felt no pressure during the process. We appreciate your referrals to your friends! We're sorry to hear about the disappointment with the puddle lights, and we’ll definitely take your feedback into consideration to ensure our customers receive the best possible value. We hope to see you again soon!

October 16, 2024

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Employee Rating

Very friendly staff, low pressure and easy to deal with. Would recommend to my friends. More

by GAUTHKE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 16, 2024

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your feedback! We’re glad to hear that you found our staff friendly and enjoyed a low-pressure experience. We appreciate your recommendation to your friends and look forward to helping you again in the future!

October 04, 2024

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Customer service was exceptional and second to none! I appreciated the no haggling back and forth to seal the deal! This is my third purchase through Gilchrist and it has gotten better every time. Th More

by Johnnyalexander31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Ketcham, Chloe Wongwui

Oct 16, 2024

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much for your wonderful review, Johnny! We’re thrilled to hear that your experience was exceptional and that you appreciated the straightforward process. It's always a pleasure to assist you, and we're grateful for your continued trust in us for your purchases. Enjoy your new E-Ray Corvette, and we look forward to seeing you again soon!

October 03, 2024

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Employee Rating

Customer service was exceptional from beginning to end! This is my third transaction with the dealership and it is better every time! More

by Johnnyalexander31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Wongwui

Oct 16, 2024

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you so much for your continued trust in us, Johnny! We're thrilled to hear that your experience was exceptional from start to finish and that each visit gets better. It’s always our goal to provide top-notch service, and your kind words motivate us to keep raising the bar. We look forward to seeing you again for your next vehicle adventure!

September 30, 2024

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Employee Rating

I bought a 2014 Mustang around 3 months ago and I had an issue with the wipers not working and the heater not blowing, so per the sales person's advice, I took it to the local Ford dealership to get repair More

by KRAFTGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 21, 2024

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

To Our Customer, Thank you for taking the time to share your experience. We truly appreciate your feedback as it helps us improve our services. We understand how frustrating it can be to face unexpected issues with your vehicle. We genuinely hope you find success in resolving the wiring issue, and we encourage you to reach out to us at 253.284.4471 if you'd like to discuss your experience further. Your satisfaction is important to us. Best wishes, Grace Evert Business Development Consultant Gilchrist Chevrolet Buick GMC

September 29, 2024

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Employee Rating

We would have looked elsewhere but Izzie is awesome! She represents the dealership and does a great job making sure the customer is happy. Give her a raise and a bonus. More

by BEN.COTTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2024

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for your wonderful feedback! We're thrilled to hear that Izzie made such a positive impact on your experience. Her dedication to ensuring customer satisfaction truly sets her apart. We'll definitely pass along your kind words and appreciation for her hard work. We look forward to serving you again in the future!

September 06, 2024

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Employee Rating

The dealership was very non-professional. We had sat in that dealership for over 3 hours and also they told us that the car was gassed and cleaned out and which is not true. The car had a qua More

by kkcurenton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
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