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Ivan Williams
Ivan Williams at Norm Reeves Toyota Dallas
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Ivan Williams

Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.9
231 Reviews
4.9

231 Reviews

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231 Reviews of Ivan Williams

November 28, 2024

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Employee Rating

Ivan and Scott were helpful, professional. GM, Mike was a little difficult. Miss Bob Cannon. More

by leslieweisberg
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Scott Henderson, Bob Cannon, Mike Mourelatos

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Dec 03, 2024

Norm Reeves Toyota Dallas responded

We'd like to learn more about your experience in buying your new Toyota, Leslie. That way, we can address the issues you faced with our sales team. Please contact our dealership to discuss the matter in further detail. Thank you.

July 15, 2024

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Employee Rating

They really helped get the price to what I wanted. They were very patient and thorough More

by lincolntajae
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yaela Dror

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Jul 16, 2024

Norm Reeves Toyota Dallas responded

We are very happy to hear Ivan, Yaela, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 14, 2024

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Employee Rating

Clean, professional, courteous Acknowledged us rite away and explained every step answered all questions. Best of all, we're not pushy or pressured us in any way. More

by Bigbadtrucker75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 15, 2024

Norm Reeves Toyota Dallas responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

Jul 14, 2024

Bigbadtrucker75 responded

Ivan Williams epitomizes customer service. He was walking towards me, greeting me by name before i had 5 steps in. He listened, explained options, and moved swiftly to make sure all our needs were met. This was my 18yr old sons 1st time at a big dealership buying a car. Before we got there, I explained to him not 2 get his hopes up, and that it would be a LONG, nerve racking experience. And we might go home empty handed, w/low opinion of the "car salesman". When it was all over, pretty quick I might add, my son said it was nothing like I warned. And I attribute this stress free experience to Ivan Williams #IWillGetYouADeal Thank u sir.

July 04, 2024

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Employee Rating

This was my second transaction at this location, and as always the service is top tier. Ivan was thorough, patient, understanding, and fair. I would recommend this location to anyone looking for a great More

by Akilah Hoyte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Royce Harmon

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Jul 05, 2024

Norm Reeves Toyota Dallas responded

Thank you, Akilah, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 30, 2024

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Employee Rating

Ivan Williams is very respect and professional. He told us he would get us a deal and he did just what he promised. Please take time to let Ivan hear your story. My boy Ivan Williams is the real de More

by Bigriv52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 30, 2024

Norm Reeves Toyota Dallas responded

Thank you for your review and kind words for Ivan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

June 29, 2024

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Employee Rating

Great customer service. He answered all our questions and we are very happy with our new car. More

by sophie.le299
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Ruiz

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Jun 30, 2024

Norm Reeves Toyota Dallas responded

Thank you for taking the time to write this review, Sophie. Our customers are our top priority and your feedback is greatly appreciated! All of us at Cowboy Toyota are glad to have you as a customer.

June 18, 2024

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Employee Rating

Billy was great very helpful no pressure very informative all around pleasant experience good job Billy More

by jodylucas1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Goss

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Jun 18, 2024

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, Jody, and for taking the time to leave us this wonderful feedback!

June 15, 2024

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Employee Rating

Ivan was great to work with and was great throughout the whole buying process. Thank you! More

by Kkerje
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Jun 17, 2024

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ivan met your expectations. Thank you again for choosing Cowboy Toyota. We look forward to having you as one of our valued customers for many more years to come!

June 15, 2024

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Employee Rating

Ivan Williams is absolutely amazing! Cowboy is very lucky to have him. He explained to me everything in detail and made me feel really comfortable about my purchase! I left being one ver More

by Krishauna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 17, 2024

Norm Reeves Toyota Dallas responded

It's great to hear that Ivan provided you with such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Cowboy Toyota!

June 13, 2024

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Employee Rating

Gracias nos vamos feliz por tanta amabilidad y buen servicio de parte de Luis muy agradecidos por buen precio More

by yiviliam40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Santos, Joshua Wells

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Jun 13, 2024

Norm Reeves Toyota Dallas responded

Thanks for sharing about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

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