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Ivan Williams
Ivan Williams at Norm Reeves Toyota Dallas
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Ivan Williams

Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.9
234 Reviews
4.9

234 Reviews

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234 Reviews of Ivan Williams

January 05, 2025

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Employee Rating

VERY HELPFUL CUSTOMER SERVICE. MOST OF MY QUESTIONS WERE ANSWERED. THEY GOT ME EXACTLY WHAT I WAS LOOKING FOR More

by latoya.hill18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud , Ronnie Smith

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Jan 06, 2025

Norm Reeves Toyota Dallas responded

Congratulations on your new Toyota, Latoya! We appreciate your feedback and would like to know what we can do to boost your next review to a five-star experience. Thank you, and we hope to see you for your first service appointment!

January 04, 2025

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Employee Rating

Very efficient and very easy to deal with. I’m very pleased with overall experience More

by georgeriba
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Jan 06, 2025

Norm Reeves Toyota Dallas responded

We wish you the very best of luck with your new Toyota, George! We're happy that the experience was up to your expectations. If you decide to add on accessories, please let us know. Thank you, and we'll see you next time!

January 02, 2025

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Everyone I worked with from the salesman to the Sales manager understood how clear communication made doing business professional and easy. More

by robax
Recommend Dealer
Yes

Other Employees Tagged: Oscar Boyd, Ivan Williamson, Nick

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Jan 03, 2025

Norm Reeves Toyota Dallas responded

Transparent communications are vital across all facets of our dealership, and we appreciate you for shouting that out. We dedicate time and energy to ensuring clear communications are not only possible, but expected in every customer interaction our team has.

November 28, 2024

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Employee Rating

Ivan and Scott were helpful, professional. GM, Mike was a little difficult. Miss Bob Cannon. More

by leslieweisberg
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Scott Henderson , Bob Cannon, Mike Mourelatos

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Dec 03, 2024

Norm Reeves Toyota Dallas responded

We'd like to learn more about your experience in buying your new Toyota, Leslie. That way, we can address the issues you faced with our sales team. Please contact our dealership to discuss the matter in further detail. Thank you.

July 15, 2024

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They really helped get the price to what I wanted. They were very patient and thorough More

by lincolntajae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yaela Dror

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Jul 16, 2024

Norm Reeves Toyota Dallas responded

We are very happy to hear Ivan, Yaela, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 14, 2024

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Employee Rating

Clean, professional, courteous Acknowledged us rite away and explained every step answered all questions. Best of all, we're not pushy or pressured us in any way. More

by Bigbadtrucker75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 15, 2024

Norm Reeves Toyota Dallas responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

Jul 14, 2024

Bigbadtrucker75 responded

Ivan Williams epitomizes customer service. He was walking towards me, greeting me by name before i had 5 steps in. He listened, explained options, and moved swiftly to make sure all our needs were met. This was my 18yr old sons 1st time at a big dealership buying a car. Before we got there, I explained to him not 2 get his hopes up, and that it would be a LONG, nerve racking experience. And we might go home empty handed, w/low opinion of the "car salesman". When it was all over, pretty quick I might add, my son said it was nothing like I warned. And I attribute this stress free experience to Ivan Williams #IWillGetYouADeal Thank u sir.

July 04, 2024

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This was my second transaction at this location, and as always the service is top tier. Ivan was thorough, patient, understanding, and fair. I would recommend this location to anyone looking for a great More

by Akilah Hoyte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Royce Harmon

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Jul 05, 2024

Norm Reeves Toyota Dallas responded

Thank you, Akilah, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 30, 2024

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Employee Rating

Ivan Williams is very respect and professional. He told us he would get us a deal and he did just what he promised. Please take time to let Ivan hear your story. My boy Ivan Williams is the real de More

by Bigriv52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 30, 2024

Norm Reeves Toyota Dallas responded

Thank you for your review and kind words for Ivan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

June 29, 2024

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Employee Rating

Great customer service. He answered all our questions and we are very happy with our new car. More

by sophie.le299
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Ruiz Blas

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Jun 30, 2024

Norm Reeves Toyota Dallas responded

Thank you for taking the time to write this review, Sophie. Our customers are our top priority and your feedback is greatly appreciated! All of us at Cowboy Toyota are glad to have you as a customer.

June 18, 2024

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Employee Rating

Billy was great very helpful no pressure very informative all around pleasant experience good job Billy More

by jodylucas1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Goss

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Jun 18, 2024

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, Jody, and for taking the time to leave us this wonderful feedback!

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