Ivan Rivera

Very professional and courteous personnel. Recall repairs were done quickly. Ivan was helpful in offering a loner. Recall repairs were done quickly. Ivan was helpful in offering a loner. More

by jberley54 Verified Customer Verified Customer

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Thank you for great service. I was out of Grand Honda in know time flat! I was out of Grand Honda in know time flat! More

by FOSTJ2 Verified Customer Verified Customer

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Ivan accommodated me even though the service desk said they had no appointments for the day! My appt was for 8:30 and though I was prepared for a 90 min wait.. I was out by 9:45 they had no appointments for the day! My appt was for 8:30 and though I was prepared for a 90 min wait.. I was out by 9:45 More

by SUNITA_KUMAR2003 Verified Customer Verified Customer

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They had me in and out within an hour and a half of the 2 hour they said it was going to be hour they said it was going to be More

by arod074 Verified Customer Verified Customer

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It was a no nonsense experience. The complementary coffee and creamer could definitely be improved upon. The complementary coffee and creamer could definitely be improved upon. More

by LJOHNNY.JL Verified Customer Verified Customer

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My husband left before I could give him my coupon for a free oil change(previous visit was a disaster). He mentioned it to the service clerk and he said he could not see anything, and we ended up paying free oil change(previous visit was a disaster). He mentioned it to the service clerk and he said he could not see anything, and we ended up paying for something that was promised. Yes I know the coupon was supposed to be present. But it has affected my feelings about the service department. After my husband ended up paying over $550 for our services and materials. More

by MAMAJOSMUK Verified Customer Verified Customer

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Super fast and great service. Stuff was very helpful and very nice. Thank you for great service Stuff was very helpful and very nice. Thank you for great service More

by izabelap156 Verified Customer Verified Customer

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Accurate with the wait time. Bathroom was clean. The service department was okay. No complimentary car washes though. Bathroom was clean. The service department was okay. No complimentary car washes though. More

by Maureengb Verified Customer Verified Customer

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I really enjoyed the experience here. Tom was great. I had been to other dealerships that push high pressure sales tactics, but Tom was focused on listening and helping me find a car that Tom was great. I had been to other dealerships that push high pressure sales tactics, but Tom was focused on listening and helping me find a car that was the best fit for my needs. More

by crmatheny Verified Customer Verified Customer

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Ivan was great and very helpful. He kept me updated and shared the options with me along with his recommended urgency to address. He kept me updated and shared the options with me along with his recommended urgency to address. More

by PHARMR Verified Customer Verified Customer

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