Ivan Lawler

Horrible! !!!! My daughter was there to buy her first car with money she'd received from her father passing away recently. After a test drive she wanted to make !!!! My daughter was there to buy her first car with money she'd received from her father passing away recently. After a test drive she wanted to make an offer on the car. After our salesman going back to talk to someone over and over we decided to pay sticker price including tax,title and fees. Well Garth and the man behind the curtain decided they WOULD NOT sell us the car!!!!!! Informed us they had other people looking at it that had either a trade in or were financing. Garth sweetly said it was ours if we wanted to "up" the offer!! I felt so sad for my daughter that she witnessed the gross display of greed at Russ Darrow. More

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I called to confirm that they had a car in stock. The next day I go there and the salesman says the car is in storage. So I make an appointment to see the car on a different day. In the meantime, the The next day I go there and the salesman says the car is in storage. So I make an appointment to see the car on a different day. In the meantime, they raised the price of the car by $3000 two days later. So I called them and they won't honor the price they had previously had. Manager tells me some market adjustment xxxxxxxx. The car has been in their inventory for 140 days. Sure would have thought they would want to sell it. But maybe not? Talk about a xxxx poor way to do business. I hope they don't treat all potential customers the way I was treated. More

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Worst service ever from Greenfield location. Sold me vehicle without required must have's. 3 months and ticking to get license/title. Finally received communication from executive staff Ivan. Too little vehicle without required must have's. 3 months and ticking to get license/title. Finally received communication from executive staff Ivan. Too little, too late. More

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Very happy. Great service,thanks. Straightforward, honest and In timely manner. Second time buyer and will come back. I loved the atmosphere and comfort. Competitive pricing and no Straightforward, honest and In timely manner. Second time buyer and will come back. I loved the atmosphere and comfort. Competitive pricing and no unnecessary pressure. More

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