Dealership Experience
7 yrs, 6 mos
15 Reviews
Write a Review15 Reviews of Israel Garza
December 19, 2023
I was in the middle of a deal for a used X5 with a deposit made on Tues. I was only waiting for the mandated by the dealership 3rd party inspection which was scheduled for the following Tuesday, when deposit made on Tues. I was only waiting for the mandated by the dealership 3rd party inspection which was scheduled for the following Tuesday, when I get a call from the sales rep who was about to drop off the X5 stating that someone sold the car over the weekend. How is it possible that a sales manager allow a vehicle that already has a deposit on it with a deal in the works be sold to someone else after a deposit for the said car was already made. Would not recommend this dealership. More
Other Employees Tagged: Lee MacLean
October 06, 2022
My sales good service and friendly staff. I definitely will recommend to my friend and family to Kuni BMW! I definitely will recommend to my friend and family to Kuni BMW! More
Other Employees Tagged: Beni Jinar
March 04, 2020
Ask for Izzy -- Best experience! After a HORRIBLE experience dealing with VW of Salem, I found myself in the market for another used vehicle. I found a great little BMW X3 that was ol After a HORRIBLE experience dealing with VW of Salem, I found myself in the market for another used vehicle. I found a great little BMW X3 that was older, but in amazing condition at Kuni BMW. From the second I stepped onto the lot, Izzy greeted me and treated me with respect and kindness. He went above and beyond with making sure the car was ready to leave the lot when we came back the next day to pick it up. This dealership is transparent, friendly, and welcoming. Do yourself a favor, just go there. As a young female who bought her car alone, I didn't feel taken advantage of. Izzy took me on a LONG test drive, was honest about the things I asked (I was buying an older BMW), and worked on getting me a deal I felt really comfortable about. Izzy and Kuni BMW are everything you hope to find in the car buying experience. More
January 30, 2020
Salesman gave me personal number always answered my calls and resolved my issues in a timely manner. Always got me in contact with appropriate persons and resolved my issues in a timely manner. Always got me in contact with appropriate persons More
Other Employees Tagged: Beni Jinar
August 31, 2019
mostly good with a few exceptions Nice people to deal with but I was surprised to see the car make it through CPO inspection with Blind Spot detection only working 5% of the time and a Nice people to deal with but I was surprised to see the car make it through CPO inspection with Blind Spot detection only working 5% of the time and ambient lighting being intermittent at best. The biggest disappointment was the use of Silicone protectant on the plastic parts in the interior and trunk. Apparently Kuni is so busy that they subbed out the detailing to people with lower standards re silicone dressings on the interior. I'm allergic to the stuff and it makes my fingers swell up and ache. Nearly impossible to remove; may have to have the affected plastic parts replaced entirely. More
Other Employees Tagged: Priscilla Allard, Adam Kline, Dalal Abou-Jamous , Mitch Allee, Melissa Larson
August 21, 2019
535 xdrive Israel did a nice job of being helpful but not pushy. I was considering another make of car and he went through the fine points of the 535 x drive tha Israel did a nice job of being helpful but not pushy. I was considering another make of car and he went through the fine points of the 535 x drive that I bought. More
July 15, 2019
Great Customer Service Priscilla at Kuni BMW went above and beyond to solve a device problem for me that was not a simple fix for a variety of reasons. Thanks for the great Priscilla at Kuni BMW went above and beyond to solve a device problem for me that was not a simple fix for a variety of reasons. Thanks for the great work! Shortly after the service problem was solved I bought a new 330i and Israel and Dalal were fantastic. Sounds like Kuni wrote this review but they didn’t. I’ve been genuinely very impressed with the dealership on numerous occasions. More
Other Employees Tagged: Priscilla Allard, Dalal Abou-Jamous
February 11, 2019
Professional and great service Great service by everyone at KUNI BMW. The sales person was very knowledgeable to answer all our questions. Israel worked well with us in helping find Great service by everyone at KUNI BMW. The sales person was very knowledgeable to answer all our questions. Israel worked well with us in helping find the car we needed. Thank you kuni BMW for a wonderful car buying experience. More
Other Employees Tagged: Dalal Abou-Jamous
January 01, 2019
It’s all about Israel (not sure I spelled his name right) Israel who sold us the car was nice, patient and rad...even though the audio in the car didn’t work. He didn’t try the hard sell even when we left the Israel who sold us the car was nice, patient and rad...even though the audio in the car didn’t work. He didn’t try the hard sell even when we left the lot and came back. Great attitude. More
Other Employees Tagged: Trevyn Ashley , Genius guy was cool.