Ismael Rivera

My experience with Jenkins’s of Ocala was good. A friend recommended them to me and I was happy with the service that I received there. I’m happy with the car that I choose as well A friend recommended them to me and I was happy with the service that I received there. I’m happy with the car that I choose as well More

by LINDABROWN2755 Verified Customer Verified Customer

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ismael and rocky jenkins in my book are a top notch thank you always warren you always warren More

by WATRUCKING Verified Customer Verified Customer

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Was mislead on things like made to believe I was getting the Bose stereo when I didn't find out I wasn't until AFTER the sale. Also the accessories removed from my trade was damaged and missing parts and so the Bose stereo when I didn't find out I wasn't until AFTER the sale. Also the accessories removed from my trade was damaged and missing parts and some were not even removed. More

by SCARBELLI01 Verified Customer Verified Customer

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I traded in my 2023 Tuscon for a 2024 Santa Fe. Ismail told me many of the feature on my Tuscon. In reality they are not. Power seats on the Tuscon, manual seats on the Santa Fe. Home link garage d Ismail told me many of the feature on my Tuscon. In reality they are not. Power seats on the Tuscon, manual seats on the Santa Fe. Home link garage door opener on the Tuscon, not on the Santa Fe. Entertainment system displays song title and artist on the Tuscon not on the Santa Fe. Several other features on my old Tuscon are not available on the Santa Fe. On day one of my Santa Fe, while registering my Bluelink to the Santa Fe, 2 trouble codes appeared relating to the power train and transmission. These codes were recorded on 7/31/2024 at mile 17. How could a new car be released with these trouble codes? I booked a service appointment the next day. Waited at the dealership s hip for over 4 hours before IKEA lobbied for a loaner car. Ismail did not seem interested in helping or even appeared to get involved. I picked up the car the following day. IKEA was great, but no one from management spoke to me or offered and support for my deliema. This was the second car from Jenkins I owned, and it will be my last. Both transactions disappointed me and didn't meet my standards. More

by sausarjs Verified Customer Verified Customer

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You can always count on great customer service at Jenkins Hyundai or Ocala. I highly recommend them. Hyundai or Ocala. I highly recommend them. More

by SILASMIMI12854 Verified Customer Verified Customer

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I was pushed to trade in my car. Told them I was going on a long trip. They said it was no problem. Got to 3000 miles and needed maintenance. Big problem! Had trouble finding a dea Told them I was going on a long trip. They said it was no problem. Got to 3000 miles and needed maintenance. Big problem! Had trouble finding a dealership to work on the car. I will never purchase a car this way again. Don’t want to be asked. More

by Linda Quin Verified Customer Verified Customer

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The kindness and proper care ,and very lovely people , they make me feel like home. they make me feel like home. More

by LOYDAEMONTALVO60 Verified Customer Verified Customer

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Ishmael and Jeremy were fantastic to work with. Very down to Earth and friendly. The Finance manager I interacted with on my first visit (who's name I did not catch) was a piece of work who almost Very down to Earth and friendly. The Finance manager I interacted with on my first visit (who's name I did not catch) was a piece of work who almost cost them a sale. I'm glad things worked out and couldn't be happier with my new purchase! More

by MSCHINDLER2552 Verified Customer Verified Customer

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Have dealt with Jenkins Hyundai since 2006 and each time have had a great experience. I am sure it will be the same this time again. have had a great experience. I am sure it will be the same this time again. More

by BROEPATRICIA764 Verified Customer Verified Customer

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Ismael was wonderful to work with. He answered all our questions and we felt confident with our purchase. Rocky is very knowledgeable in the finance department and he also answered all He answered all our questions and we felt confident with our purchase. Rocky is very knowledgeable in the finance department and he also answered all our questions. More

by ER4132 Verified Customer Verified Customer

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