Ismael Rivera
Ismael Rivera at Jenkins Hyundai of Ocala
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Ismael Rivera

Salesperson

Jenkins Hyundai of Ocala

1602 SW College Rd
Ocala, FL 34471

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4.7
18 Reviews
4.7

18 Reviews

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18 Reviews of Ismael Rivera

April 23, 2025

Dealership Rating
Employee Rating

Clean, courteous and punctual. Ismael worked fast and hard to provide everything we needed to trade our vehicle. More

by GARYKUY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 21, 2025

Dealership Rating
Employee Rating

The whole time I was there was good experience, special treatment, easy to understand and quite comical. All around great time and experience. Would recommend him to anyone. More

by HORSE.123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 14, 2025

Dealership Rating
Employee Rating

Great car great people. Recommend highly Make sure you ask for Carolyn Davis when you go in. She will take good care of you. More

by strange453
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carolyn Davis, Rocky DeLeon

Apr 15, 2025

Jenkins Hyundai of Ocala responded

Thank you for your valued feedback. We are delighted to hear that Carolyn helped address all your needs and provided you with excellent service!

April 13, 2025

Dealership Rating
Employee Rating

I think you are great and will tell all my friends to go to you for their next car. More

by LAVERTALOPEZ1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Jenkins Hyundai of Ocala responded

Thank you for leaving this review. Congratulations on your new car! We are delighted to hear that our team made you feel appreciated!

March 13, 2025

Dealership Rating
Employee Rating

The people were very nice and helpful Ish was a great salesman I’ll be recommending Hyundai of Ocala More

by DORMIK1234
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Haley Valila

Mar 14, 2025

Jenkins Hyundai of Ocala responded

Thank you for leaving this review. Congratulations on your new car! We are delighted to hear that our team made you feel appreciated!

February 19, 2025

Dealership Rating
Employee Rating

A nice selection of vehicles and the Salesman made me feel comfortable I purchased a Santa Cruz More

by RJBARON3206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Valila

Feb 20, 2025

Jenkins Hyundai of Ocala responded

Thank you so much for sharing your experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be exceptional! Thank you so much for your feedback and we hope to see you again!

January 23, 2025

Dealership Rating
Employee Rating

My experience with Jenkins’s of Ocala was good. A friend recommended them to me and I was happy with the service that I received there. I’m happy with the car that I choose as well More

by LINDABROWN2755
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Agee, Rocky DeLeon

Jan 24, 2025

Jenkins Hyundai of Ocala responded

Thank you so much for sharing your experience with us. We sincerely value your business and look forward to your next visit. Drive safe and enjoy your new vehicle!

January 10, 2025

Dealership Rating
Employee Rating

ismael and rocky jenkins in my book are a top notch thank you always warren More

by WATRUCKING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocky DeLeon

Jan 15, 2025

Jenkins Hyundai of Ocala responded

On behalf of all of us, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience working with our employees. We will be sharing your feedback with our team. Thank you for your business.

December 03, 2024

Dealership Rating
Employee Rating

Was mislead on things like made to believe I was getting the Bose stereo when I didn't find out I wasn't until AFTER the sale. Also the accessories removed from my trade was damaged and missing parts and so More

by SCARBELLI01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 05, 2024

Jenkins Hyundai of Ocala responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Adam Dolin, Customer Relations Manager, 352-620-2264 X 3482.

October 13, 2024

Dealership Rating
Employee Rating

I traded in my 2023 Tuscon for a 2024 Santa Fe. Ismail told me many of the feature on my Tuscon. In reality they are not. Power seats on the Tuscon, manual seats on the Santa Fe. Home link garage d More

by sausarjs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rocky DeLeon

Oct 14, 2024

Jenkins Hyundai of Ocala responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact me at 352-620-2264 X 3482. Adam Dolin Customer Relations Manager

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