Ismael Rivera
Ismael Rivera at Jenkins Hyundai of Ocala
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Ismael Rivera

Salesperson

Jenkins Hyundai of Ocala

1602 SW College Rd
Ocala, FL 34471

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4.6
14 Reviews
4.6

14 Reviews

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14 Reviews of Ismael Rivera

March 13, 2025

Dealership Rating
Employee Rating

The people were very nice and helpful Ish was a great salesman I’ll be recommending Hyundai of Ocala More

by DORMIK1234
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Haley Valila

February 19, 2025

Dealership Rating
Employee Rating

A nice selection of vehicles and the Salesman made me feel comfortable I purchased a Santa Cruz More

by RJBARON3206
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Valila

Feb 20, 2025

Jenkins Hyundai of Ocala responded

Thank you so much for sharing your experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be exceptional! Thank you so much for your feedback and we hope to see you again!

January 23, 2025

Dealership Rating
Employee Rating

My experience with Jenkins’s of Ocala was good. A friend recommended them to me and I was happy with the service that I received there. I’m happy with the car that I choose as well More

by LINDABROWN2755
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Agee, Rocky DeLeon

Jan 24, 2025

Jenkins Hyundai of Ocala responded

Thank you so much for sharing your experience with us. We sincerely value your business and look forward to your next visit. Drive safe and enjoy your new vehicle!

January 10, 2025

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Employee Rating

ismael and rocky jenkins in my book are a top notch thank you always warren More

by WATRUCKING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocky DeLeon

Jan 15, 2025

Jenkins Hyundai of Ocala responded

On behalf of all of us, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience working with our employees. We will be sharing your feedback with our team. Thank you for your business.

December 03, 2024

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Employee Rating

Was mislead on things like made to believe I was getting the Bose stereo when I didn't find out I wasn't until AFTER the sale. Also the accessories removed from my trade was damaged and missing parts and so More

by SCARBELLI01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 05, 2024

Jenkins Hyundai of Ocala responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Adam Dolin, Customer Relations Manager, 352-620-2264 X 3482.

October 13, 2024

Dealership Rating
Employee Rating

I traded in my 2023 Tuscon for a 2024 Santa Fe. Ismail told me many of the feature on my Tuscon. In reality they are not. Power seats on the Tuscon, manual seats on the Santa Fe. Home link garage d More

by sausarjs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rocky DeLeon

Oct 14, 2024

Jenkins Hyundai of Ocala responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact me at 352-620-2264 X 3482. Adam Dolin Customer Relations Manager

October 11, 2024

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Employee Rating

You can always count on great customer service at Jenkins Hyundai or Ocala. I highly recommend them. More

by SILASMIMI12854
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cote Mulligan, Rocky DeLeon

Oct 14, 2024

Jenkins Hyundai of Ocala responded

Thank you for your review about your experience during your recent purchase! We appreciate your business, and we are delighted to know that we have provided you with excellent service!

August 14, 2024

Dealership Rating
Employee Rating

I was pushed to trade in my car. Told them I was going on a long trip. They said it was no problem. Got to 3000 miles and needed maintenance. Big problem! Had trouble finding a dea More

by Linda Quin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cote Mulligan, Haley Valila

Aug 15, 2024

Jenkins Hyundai of Ocala responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Adam Dolin, Customer Relations Manager, 352-620-2264 X 3482.

April 27, 2024

Dealership Rating
Employee Rating

The kindness and proper care ,and very lovely people , they make me feel like home. More

by LOYDAEMONTALVO60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cote Mulligan , Mike Zecco, deleon

Apr 29, 2024

Jenkins Hyundai of Ocala responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us! We wish you safe travels in your new vehicle and look forward to seeing you again soon! Thank you for your business.

March 16, 2024

Dealership Rating
Employee Rating

Ishmael and Jeremy were fantastic to work with. Very down to Earth and friendly. The Finance manager I interacted with on my first visit (who's name I did not catch) was a piece of work who almost More

by MSCHINDLER2552
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Agee

Mar 18, 2024

Jenkins Hyundai of Ocala responded

Customer satisfaction is important to us here at Jenkins Hyundai of Ocala. I would like to learn more about your visit with us and the low rating you have shared. Please reach out to me at 352-620-2264 X 3482 at your earliest convenience to discuss any feedback you have. I look forward to hearing from you. – Adam Dolin, Customer Relations Manager

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