Ismael Flores
Ismael Flores at Orem Toyota
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Ismael Flores

Sales Consultant

Orem Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.6
58 Reviews
4.6

58 Reviews

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58 Reviews of Ismael Flores

November 21, 2024

Dealership Rating
Employee Rating

Ismael was awesome to work with. He made us feel comfortable and helped us get into the car we wanted. I’d highly recommend going to see Ismael for your next car. More

by jesse_belnap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shad Rawlings, Dallas McCaman

November 10, 2024

Dealership Rating
Employee Rating

Tratan de buscar la mejor opcion para sus clientes se preocupan mucho ofrecen mucha ayuda More

by lucho2294
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dallas McCaman

September 27, 2024

Dealership Rating
Employee Rating

They were very accommodating! They cared for the time frame within the purchase needed to be completed. More

by RJHSCC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shad Rawlings, Nate Casper

September 10, 2024

Dealership Rating
Employee Rating

Good dealership, Help with everything on the RAV4. They explained how to run the new car Thanks More

by philfenella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 30, 2024

Dealership Rating
Employee Rating

We bought from Brent Brown because of Lani in the Service Department. My wife simply loves her and knows that she's just a text away from having a problem solved or routine maintenance done on our family ve More

by Jeromyhall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dallas McCaman, Rick Elliott , Lani, in the services department

April 21, 2024

Dealership Rating
Employee Rating

Drew is great. Got me in for an alignment for our brand new 2024 Sequoia Platinum. It was delivered to us in poor shape. Pulled to the right. Also the leg extens More

by unclefilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Zepeda, Andrew Bailey

Apr 24, 2024

Orem Toyota responded

Hello, Customer satisfaction is very important to us here at Brent Brown Toyota. I would like the chance to speak with you about your visit with our Service Team regarding the alignment service that was performed on your 2024 Toyota Sequoia Platinum. If you would please reach out to me with your best contact information we would greatly appreciate it. Thank you for your time and understanding and I look forward to hearing from you. Best, Customer Relations Manager 801-223-4406

February 07, 2024

Dealership Rating
Employee Rating

Excellent service ! ! Very helpful in our search for a new car!! Would definitely recommend to everyone !! More

by austinbascom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Boyd, Charlie Hook

Feb 14, 2024

Orem Toyota responded

Thank you for the positive review and rating! We are happy to know that you had a good car-buying experience with us at Brent Brown Toyota and we appreciate you recommending us!

February 05, 2024

Dealership Rating
Employee Rating

Been working with Joel for years now and he’s always thorough, explains properly, and quite proper estimates for time to complete as well as potential costs! More

by tvanderwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Orem Toyota responded

Thank you for the 5-star rating! We are happy to know that our team was helpful and we hope that you will continue to choose us at Brent Brown Toyota!

February 02, 2024

Dealership Rating
Employee Rating

I felt like they listened good and weren’t overly pushy. I didn’t like that I had to wait 15+ minutes for my scheduled appointment and had wished I just walked in. I didn’t care who helped me, just wanted t More

by Katey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 14, 2024

Orem Toyota responded

Hello Katey, Thank you for your feedback. Although we are happy to know that overall you had a good experience, we would like the opportunity to speak with you further about your review. At your earliest convenience, please reach out to us. Best, Customer Relations Manager 801-223-4406

January 03, 2024

Dealership Rating
Employee Rating

As soon as I got my new Tacoma home I started hearing noises coming from the engine after the ignition was turned off. I notified my salesman and asked for help. I've tried to get information from the More

by RUSSELLNIELSON
Sales Price Transparency
Purchase Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie Hook, Steven Smith

Feb 06, 2024

Orem Toyota responded

Russell, Ensuring customer satisfaction is a top priority for us at Brent Brown Toyota. I would appreciate the chance to speak with you regarding your Toyota Tacoma. Please email your preferred contact information to me and we will be in contact with you as soon as possible. Thank you, Karyn Clement Customer Relations Manager 801-223-4406

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