Isiah Tatum

As we shopped for a new truck, Ed Martin Toyota stood out among every other dealer. We looked at Ford, Chevy, GMC and Dodge and no one could beat their current deals and incentives, especially on a truck. My among every other dealer. We looked at Ford, Chevy, GMC and Dodge and no one could beat their current deals and incentives, especially on a truck. My wife and I have never owned a Toyota so it was an overall great experience. Our sales person was Tom Eusey. He was great, easy to talk to, wasn’t pushy, very responsive in communication and went out of his way even after the sale. They also gave us pretty close to what we wanted on our trade. We are beyond excited about our new Tundra. If you’re hesitant on Toyota, don’t be, give Ed Martin Toyota and Tom Eusey a shot and you won’t be disappointed. More

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I have been very pleased with this dealership but do have a concern about the maintenance department. I have brought my vehicle in for all maintenance and was taken back to learn my past inspections wer have a concern about the maintenance department. I have brought my vehicle in for all maintenance and was taken back to learn my past inspections were not thorough and was confronted with $7000 in costs for a routine maintenance required warning. The needed work involved things that should have easily been seen and were missed by past inspections. I was told inexperienced staff may not have been thorough during past inspections. Since my vehicle was a 2009 I chose to purchase a vehicle rather than have the repair work done. I have always taken my vehicle to the dealer for oil changes and maintenance to have confidence my vehicle was safe to drive. I definitely appreciated the thorough, patient and efficient attention I received this week from your service department (Ammar), sales ( Mr. Ball) and finance. (Bryan) and hopefully will be pleased when I take possession of the 2022 RAV4. Understandably in the future I will be more diligent to confirm maintenance checks are thorough and up to the standard I would hope Ed Martin Toyota requires. More

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TERRIFIC Service Department, especially Isaiah T and John M, and we LOVED working with Darnell L in Sales! General Manager was defensive, demeaning and dismissive regarding our concerns. John M, and we LOVED working with Darnell L in Sales! General Manager was defensive, demeaning and dismissive regarding our concerns. More

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