Isaias Ponce
Isaias Ponce at Westside Lexus

Isaias Ponce

Collision Center Estimator

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

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rated
6 Reviews
not yet
rated

6 Reviews

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Dealership Experience

5 yrs, 7 mos

Industry Experience

20 yrs, 4 mos

6 Reviews of Isaias Ponce

May 30, 2023

Dealership Rating
Employee Rating

I’ve bought 2 new cars from this dealership and had lots of good interactions with Westside. Maybe the best was just recently when I took one of my cars in for some body. It was just a fender-bender but I w More

by PSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Bibb , The people that performed the repairs.

May 31, 2023

Westside Lexus responded

Thank you for sharing your experience with Westside Lexus! It's wonderful to know that our team went above and beyond to assist with your vehicle. Safe travels, and we look forward to assisting you in the future!

September 03, 2022

Dealership Rating
Employee Rating

Everybody at the dealership added value each visit. Alex made me a good deal on the perfect car for my needs. Ross Zuerner was instrumental in the process, always looking out for my best interest. More

by 007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2022

Westside Lexus responded

We really appreciate you taking the time to share your thoughtful feedback. Thank you for choosing Westside Lexus and for giving Alex, Ross, and Santos a shout-out. We hope to work with you again down the road!

May 27, 2022

Dealership Rating
Employee Rating

Excellent sand Professional service with committed customer courtesy and excellent products available in a professional environment More

by Rudy1742
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Gonzales, Chase Clements , Nam Pham

May 27, 2022

Westside Lexus responded

Thank you so much for the 5-star review, Rudy! It is great to see that your experience was an excellent one!

April 21, 2021

Dealership Rating
Employee Rating

Want a great used car purchasing experience, go see Sterling Sine. Absolutely great experience all around. I've interacted with nearly every department within WS Lexus and each time they hit it out of More

by SMarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Ben Stephens, Anil Sharma, Sterling Sine , Pam Pitakpitayaphol

Apr 22, 2021

Westside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with Sterling and our team at Westside Lexus, and we will certainly pass along your kind words. We are grateful to have you as a returning customer, and we look forward to your next visit!

March 12, 2021

Dealership Rating
Employee Rating

Steve makes it seem as if we have found a car connection for life. We can easily see being customers for a long time. It is wonderful to be a recipient of this level of care and concern. More

by karen-mcgowan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann, Shannon George , Mike Shafer

Mar 12, 2021

Westside Lexus responded

Karen - Thank you for taking the time to share! We appreciate your business and are happy to hear that Steve went above and beyond to assist you. Drive safely in your new vehicle, and congratulations! We hope to see you again at Westside Lexus!

September 28, 2020

Dealership Rating
Employee Rating

Was referred & given a tour by my nephew, Isaias Ponce. We were very impressed with the customer care in all depts. Highly recommend this dealership! More

by Janie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Doug Phillips , JT Teodoro

Sep 29, 2020

Westside Lexus responded

Hi Janie - thank you for reviewing Westside Lexus! I am glad to hear that Isaias impressed you during your visit. We hope that we get to work with you soon!

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