Isaiah Martinez
Isaiah Martinez at Mercedes-Benz of the Woodlands
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Isaiah Martinez

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Isaiah Martinez

September 28, 2024

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Great service. I live in Destin Florida and drive here to have my car serviced. It’s that good!! More

by J costa
Service Price Transparency
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Recommend Dealer
Yes
Sep 30, 2024

Mercedes-Benz of the Woodlands responded

Thanks, J! We’re thrilled to hear you make the drive from Destin for our service. Your support means a lot to us, and we’ll keep working hard to maintain that high standard! We look forward to seeing you again!

September 25, 2024

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We have been brining our vehicle here since we moved from out of state. The service and staff are fantastic. Isaiah always goes above and beyond to explain the process, answer any questions, and make our exp More

by dthouse68
Service Price Transparency
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Recommend Dealer
Yes
Sep 26, 2024

Mercedes-Benz of the Woodlands responded

Dthouse68, thank you for your fantastic review! We're thrilled to hear about your positive experiences with our team, especially Isaiah. Your recommendation means a lot to us, and we look forward to continuing to provide exceptional service for you and your vehicle!

September 23, 2024

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I've been taking our vehicles to MBOW for the past 3 years or so and I have always been happy with the service. I have worked with about 5 different Service Advisors, and all have seemed to be honest an More

by norlr
Service Price Transparency
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Recommend Dealer
Yes
Sep 23, 2024

Mercedes-Benz of the Woodlands responded

Thank you, norlr! We’re thrilled to hear about your positive experiences with our service team. Providing honest and efficient service is our priority, and it’s great to know you feel at ease while your vehicles are with us. Looking forward to continuing to serve you!

September 21, 2024

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I just moved to the area and had to take my Mercedes in for service. The dealership had a beautiful lounge with glass windows overlooking the service department. My drop off check in was a breeze and my lo More

by diane
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Recommend Dealer
Yes

Other Employees Tagged: John Watkins

Sep 23, 2024

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Diane! We're thrilled to hear you had such a positive experience with our team and enjoyed our lounge. We look forward to welcoming you back for your next service visit!

September 11, 2024

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Relocated from south Florida and have owned five Mercedez over the years; this was my best service experience. Isaiah was so patient, kind and looked deeply into my car issue. I’d had the issue for months More

by Roberta Moss
Service Price Transparency
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Recommend Dealer
Yes
Sep 12, 2024

Mercedes-Benz of the Woodlands responded

Thank you, Roberta! We're thrilled to hear about your positive experience with Isaiah. Our team always strives to provide exceptional service, and it’s great to know we met your expectations. Welcome to the area, and we look forward to serving you again!

September 01, 2024

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Always a good experience. Great staff from sales to service. Everyone wants to make sure you leave happy. More

by Deb R
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Recommend Dealer
Yes
Sep 04, 2024

Mercedes-Benz of the Woodlands responded

Deb, thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our team. Our staff takes pride in ensuring every visit is enjoyable, and your kind words motivate us to keep up the good work. Looking forward to seeing you again!

August 27, 2024

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Great Service every TIME! Mr. Martinez is professional & knowledgeable about the vehicles and goes above & beyond to explain the process. More

by MJs Bounce House
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 28, 2024

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, MJ! We're thrilled to hear that Mr. Martinez provided such excellent service and support. We appreciate your recognition of his dedication. We look forward to continuing to provide you with top-notch service in the future!

August 26, 2024

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Always love coming here. Usually getting your car serviced is a pain but at MBOW it's awesome. Beautiful waiting area, drinks, snacks and my advisor Isaiah is always awesome. More

by jswierczek
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 27, 2024

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, jswierczek! We're thrilled to hear you enjoy your visits and appreciate the amenities we offer. Isaiah truly goes above and beyond, and we're glad he made your experience awesome. We look forward to seeing you again soon!

August 13, 2024

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Very patient with a new owner. Prompt and courteous. Explained everything. Made recommendations to help. More

by CP
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Recommend Dealer
Yes
Aug 14, 2024

Mercedes-Benz of the Woodlands responded

Hi CP, thank you for taking the time to share your experience with us! We're thrilled to hear that you found our team patient, prompt, and courteous. It's great to know that our recommendations were helpful to you. We appreciate your feedback and look forward to serving you again in the future!

August 09, 2024

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Isaiah Martinez is my go to service advisor. I’ve been going to Isaiah for many, many years now. Followed him from the Houston North location. He’s always looking out to make sure I take care of More

by DEllis
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Martinez

Aug 12, 2024

Mercedes-Benz of the Woodlands responded

Hi DEllis, thank you for taking the time to share your positive experience with Isaiah Martinez! We are thrilled to hear that he has consistently provided excellent service for many years. We appreciate your loyalty and look forward to continuing to provide top-notch car care in the future.

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