Isaiah Martinez

I wanted to take the time to write this review because I received the most amazing service. From the moment I called to make the appointment, until my boss's car was finished. When I arrived at the dealersh received the most amazing service. From the moment I called to make the appointment, until my boss's car was finished. When I arrived at the dealership I was greeted by Isaiah Martinez. He kept me informed the entire process from the beginning until my boss's car was finished. He also had the car delivered to my office once it was done because I did not have the time to make it to the dealership. Isaiah has definitely earned a new service customer. More

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Best customer service and dealership around. I pass up another Mercedes dealership to come to this one. Very clean and accommodating waiting area. Plenty of snacks and drinks to keep you content I pass up another Mercedes dealership to come to this one. Very clean and accommodating waiting area. Plenty of snacks and drinks to keep you content while waiting for your car. . More

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The best dealership I’ve dealt with in last 10yrs. Area for working, one for relaxing and one with refreshments. And not the cheap refreshments either. From excellent parfait cups to variety of coffee Area for working, one for relaxing and one with refreshments. And not the cheap refreshments either. From excellent parfait cups to variety of coffees, soda, water and even flavored water. Clean is an understatement for this facility. It’s outstanding! Service Dept is huge and they can pull in over dozen vehicles at a time, very efficient. More

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Super Service! Very quick and extreme attention to detail. I take all of my MB vehicles here. Very quick and extreme attention to detail. I take all of my MB vehicles here. More

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From Sales to Service they are the best. Friendly, professional, experienced, and will go above and beyond to satisfy their customer. Friendly, professional, experienced, and will go above and beyond to satisfy their customer. More

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Excellent service. Staffs are nice and friendly . Enjoy free snacks and hot and cold beverages. Staffs are nice and friendly . Enjoy free snacks and hot and cold beverages. More

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I can always count on MBOTW to take care of me from sale to service to trade-in and next MB. The continued customer service is always professionally delivered and makes me confident in my choice on where to to service to trade-in and next MB. The continued customer service is always professionally delivered and makes me confident in my choice on where to buy my vehicle. More

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Great service. I live in Destin Florida and drive here to have my car serviced. It’s that good!! I live in Destin Florida and drive here to have my car serviced. It’s that good!! More

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We have been brining our vehicle here since we moved from out of state. The service and staff are fantastic. Isaiah always goes above and beyond to explain the process, answer any questions, and make our exp out of state. The service and staff are fantastic. Isaiah always goes above and beyond to explain the process, answer any questions, and make our experience exceptional. I highly recommend you check out MB The Woodlands! More

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I've been taking our vehicles to MBOW for the past 3 years or so and I have always been happy with the service. I have worked with about 5 different Service Advisors, and all have seemed to be honest an years or so and I have always been happy with the service. I have worked with about 5 different Service Advisors, and all have seemed to be honest and has done a great job at keeping me updated on the status of our vehicle(s). It has been nice to have the peace of mind that everything is done correctly. The wait time has not been bad, pricing has not been unreasonable, and the waiting area is nice and comfortable. More

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