Had a great experience.
Isaiah was friendly and professional. The sales process was smooth, i did not feel pressured. One of my better experiences with car dealerships and s
Isaiah was friendly and professional. The sales process was smooth, i did not feel pressured. One of my better experiences with car dealerships and salesman.
Then came the waiting for finance. Still waiting. It’s been over 2 hours. They have one finance manager so the sitting and waiting is wearing me out. Isaiah has been checking on me and still courteous. The time delay has been the only problem. Once I got to the finance manager Cedric it was a breeze. He didn’t pressure me like other finance managers for the extra warranties and packages. He made the final process of the sale smooth and stress free. I would use this dealership and work with their staff again, just be prepared to sit next to their phone charging station, you might be waiting a while.
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by Jpruitt339
Other Employees Tagged:
Cedric
Jan 12, 2026 -
Volkswagen of Ocala responded
Thank you for your feedback! We’re glad to hear Isaiah provided a friendly, pressure-free experience and that Cedric made the finance process smooth and stress-free. We appreciate your patience regarding the wait time and understand how that can be frustrating—this is something we’re working to improve. Thank you for choosing our dealership, and we hope to work with you again in the future.
David and Isaiah were kind, professional, and made the
experience smooth, comfortable, and genuinely enjoyable.
experience smooth, comfortable, and genuinely enjoyable.
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by Caitlynmariee1011
Jan 05, 2026 -
Volkswagen of Ocala responded
Thank you for sharing your feedback! We’re delighted to hear that David and Isaiah provided such kind and professional service and helped make your experience smooth, comfortable, and genuinely enjoyable. We look forward to assisting you again in the future!
David and Isaiah were fantastic.
They worked really well together and were super personable. We appreciate all their efforts
They worked really well together and were super personable. We appreciate all their efforts
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by lillyjkoller
Jan 05, 2026 -
Volkswagen of Ocala responded
Thank you for the great review! We’re so glad to hear that David and Isaiah worked so well together and made your experience enjoyable with their personable approach. We truly appreciate your kind words and your trust, and we’re grateful for the opportunity to assist you!
Thank you Isaiah you made me feel occupied while I waited
although I thought the process was slow Isiah made me feel comfortable and kept talking to me the whole time. Thank you
although I thought the process was slow Isiah made me feel comfortable and kept talking to me the whole time. Thank you
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by Chrisbernamax
Dec 30, 2025 -
Volkswagen of Ocala responded
Thank you for your feedback! We appreciate your patience and understand your concerns about the process time. We’re glad Isaiah was able to make you feel comfortable and engaged while you waited—he truly enjoys taking care of our customers. We’ll be sure to share your kind words with him. Thank you again!
I I had a great experience working with Isaiah Gray at
Volkswagen of Ocala. He was very professional, kind, and patient throughout the entire process. My grandmother, Natalie Rembert, purchased the car fo
Volkswagen of Ocala. He was very professional, kind, and patient throughout the entire process. My grandmother, Natalie Rembert, purchased the car for me as a Christmas present, and I absolutely love it. Everything went smoothly, and we truly appreciate all of his help. Thank you so much again, Isaiah!
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by Dekeria Gary
Dec 30, 2025 -
Volkswagen of Ocala responded
Thank you so much for the wonderful review! We’re thrilled to hear you had a great experience with Isaiah. His professionalism, kindness, and patience truly make a difference, and we’re so glad everything went smoothly. Congratulations on your new car—we hope you’re enjoying your Christmas gift! Thank you again for choosing Volkswagen of Ocala!
To slow need more finance people Isaiah is a pleasure to
work with helped me get what I needed
work with helped me get what I needed
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by Chrisbernamax
Dec 30, 2025 -
Volkswagen of Ocala responded
Thank you for your feedback. We appreciate you sharing your experience and understand your concern about wait times. We’re actively working to improve efficiency and staffing. We’re glad to hear Isaiah was a pleasure to work with and helped you get what you needed—we’ll be sure to pass along the kind words!
Isaiah was professional, a pleasure to work with.
He was very informative and assisted us in every way we needed.
He was very informative and assisted us in every way we needed.
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by teachlam1969
Other Employees Tagged:
Lauro
Dec 29, 2025 -
Volkswagen of Ocala responded
Thank you so much for the kind words! We’re glad to hear Isaiah was professional, informative, and a pleasure to work with. We truly appreciate you taking the time to share your experience and are happy we could assist you every step of the way.