Isaiah Figueroa

Excellent service. Be there again pn my nxt services. Highly recommended to my friends w/ Laxus cars. Be there again pn my nxt services. Highly recommended to my friends w/ Laxus cars. More

by Teofilo Jose Verified Customer Verified Customer

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Oil change took longer than I expected. After 3 hours I had to call to ask if ithe car was ready. It seems like a loaner car is never available. After 3 hours I had to call to ask if ithe car was ready. It seems like a loaner car is never available. More

by willzales Verified Customer Verified Customer

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Excellent service. Martin was great to work with. I highly recommend the Lexus dealer to friends. Martin was great to work with. I highly recommend the Lexus dealer to friends. More

by BJASON5 Verified Customer Verified Customer

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The service at Santa Barbara Lexus has always been fantastic. Chris and his colleagues always seem to get me in when needed, and are so accommodating. fantastic. Chris and his colleagues always seem to get me in when needed, and are so accommodating. More

by RESEARCHGRP Verified Customer Verified Customer

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I love shopping with Jonathon. He’s one of the best salesman in the universe very knowledgeable very intelligent very respectful very nice very helpful. Very happy very caring. ver He’s one of the best salesman in the universe very knowledgeable very intelligent very respectful very nice very helpful. Very happy very caring. very responsible. I got a best deal with him. He helped me a lot. The only reason I bought a car from Santa Barbara Alexa because he’s the best and I love shopping at Santa Barbara Lexus. I’m very happy feeling very special. Thanks for all the help and love. More

by paul.singh6137 Verified Customer Verified Customer

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Failed to honor Certified Warranty. I took my in for service and they found that the front lower control arm bushings were starting to tear/separate from the metal. They followed up with and email indic service and they found that the front lower control arm bushings were starting to tear/separate from the metal. They followed up with and email indicating they were in need of "urgent repair". I asked them to fix them on my warranty and they declined saying the parts had to fail before they would repair. I checked this out and found that failure on the road is very dangerous. I took my concern though the Lexus appeal process all the way to Lexus Excusive Office. They told me that it was a dealership decision and there was nothing they would do about it. This is a safety issue and the dealer is acting in bad faith. More

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Recall Excellent service, which has been my experience since I first acquired the car. One phone call asking Isaiah what I should do about the recall and wit Excellent service, which has been my experience since I first acquired the car. One phone call asking Isaiah what I should do about the recall and within minutes everything was arranged. It's what you hope service will be but rarely experience. More

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DCH is a reliable, customer oriented dealer. I have been working with them for years and highly recommend, have been very satisfied with their service department. working with them for years and highly recommend, have been very satisfied with their service department. More

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Isaiah provided me with great service. He was friendly, informative and answered all my questions. Isaiah made sure that my car was well taken care of, provided transportation for me while my car was at th informative and answered all my questions. Isaiah made sure that my car was well taken care of, provided transportation for me while my car was at the dealership and made sure my car was trine in the fastest bog time. I highly recommend Isaiah to the management of Lexus as an example of what I except from an employee of a Lexus Dealership. More

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Service I had service on my Lexus. I stopped in last week unannounced; I was aware I had a free afternoon. The service department was wonderful. The service I had service on my Lexus. I stopped in last week unannounced; I was aware I had a free afternoon. The service department was wonderful. The service mgr. inquired about any problems I may have had and did the full service on my car. Thank you! More

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