16 Reviews
Write a ReviewDealership Experience
4 yrs, 9 mos
Industry Experience
10 yrs, 9 mos
16 Reviews of Isabelle Thomas
February 10, 2021
It was INCREDIBLY SLOW. So very slow. There was physically going back and forth between two buildings by staff to work on my deal as though they couldn't call. Nobody seemed to care that it was tak physically going back and forth between two buildings by staff to work on my deal as though they couldn't call. Nobody seemed to care that it was taking FOREVER. It appeared very unorganized. Now, the vehicle I went to see was waiting at the door when I arrived and the staff was expecting me. Most staff DID NOT have on masks. I insisted that the ones I dealt with wear masks. Some conversations I overheard between staff I shouldn't have. They needed to take those things behind closed doors. More
Other Employees Tagged: Ryan Dodson
February 05, 2021
Was totally satisfied with my purchase, from start to finish. Isabelle handled my purchase with complete professionalism and attention to my needs. Thanks to all! finish. Isabelle handled my purchase with complete professionalism and attention to my needs. Thanks to all! More
January 24, 2021
The Salesperson was outstanding. Would recommend dealership to family and friend. We were impressed with the knowledge and friendliness that Mrs. Thomas. And her patience is greatly appreciated. dealership to family and friend. We were impressed with the knowledge and friendliness that Mrs. Thomas. And her patience is greatly appreciated. More
Other Employees Tagged: Shannon Cheatwood
January 12, 2021
Isabelle and Trey were, as always, a great partner to work with. They helped me accomplish a goal of mine to get my mother a reliable, stylish car. They helped find the exact model and ensured it was in work with. They helped me accomplish a goal of mine to get my mother a reliable, stylish car. They helped find the exact model and ensured it was in great shape. I trust those two completely and look forward to working with them again!! More
Other Employees Tagged: Trey Dettmering
January 08, 2021
Thanks for being informative and helping me when we were making a decision on purchasing our next car. Your sales rep was nice, sharp and polite to us all the way through the Dale’s process. making a decision on purchasing our next car. Your sales rep was nice, sharp and polite to us all the way through the Dale’s process. More
December 22, 2020
These guys are great! I mean from the moment you are greeted until the moment you leave...everything was explained thoroughly and I was kept informed about all that was going on with my van. greeted until the moment you leave...everything was explained thoroughly and I was kept informed about all that was going on with my van. More
Other Employees Tagged: Ryan Dodson, Michael Conner, Joanna Thigpen, Eric Rivera, Tanya Byers, Anthony Gray , Shannon Cheatwood, Shane Hammond, Steven Packard
December 16, 2020
I have purchased several new vehicles. This is the first time I purchased a vehicle on the first visit. I always go "prepared" . I usually have to negotiate the value of my trade-in. I insist on "Blue Book" time I purchased a vehicle on the first visit. I always go "prepared" . I usually have to negotiate the value of my trade-in. I insist on "Blue Book" value. That is what I was offered. More
December 02, 2020
I bought my first car at 18. I am now 72 and have bought many Car’s/Trucks since the first one. This is by far the best buying experience I have every had. Thank you Isabelle, Shannon and Trey. many Car’s/Trucks since the first one. This is by far the best buying experience I have every had. Thank you Isabelle, Shannon and Trey. More
Other Employees Tagged: Shannon Cheatwood
November 14, 2020
Great service when from Isabelle. Communicated with me consistently while I was waiting on my truck to be deliver. She made sure everything was taken care of when I picked the truck up. consistently while I was waiting on my truck to be deliver. She made sure everything was taken care of when I picked the truck up. More
November 14, 2020
This dealership has amazing service, great quality, and the staff will go beyond expectations to help in any way they can, whenever possible. They are very polite, and have always made myself, as well as m the staff will go beyond expectations to help in any way they can, whenever possible. They are very polite, and have always made myself, as well as my husband feel very comfortable, both physically and mentally, with our decision to buy a new car from them. More
Other Employees Tagged: Michael Conner, Eric Rivera