Isaac Lauber
Isaac Lauber at Honda of Ames
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Isaac Lauber

Service Technician

Honda of Ames

220 Kitty Hawk Dr
Ames, IA 50010

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4.5
20 Reviews
4.5

20 Reviews

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20 Reviews of Isaac Lauber

September 28, 2023

Dealership Rating
Employee Rating

They were able to keep me updated on progress of vehicle repair/recall. Good communication! More

by Mak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Augustine

Sep 28, 2023

Honda of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 05, 2023

Dealership Rating
Employee Rating

Prompt, courteous service! I will use their services again. The shuttle service was particularly friendly and efficient! More

by EEHOLM
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley

Sep 05, 2023

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 21, 2023

Dealership Rating
Employee Rating

The service I quality and the people are nice. I do wish they’d be sure to advise of all issues discovered prior to reporting that the vehicle is ready to be picked up. More

by KERRYWEECES
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley

Jun 22, 2023

Honda of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 30, 2023

Dealership Rating
Employee Rating

Never followed up about my type of plan. Didn’t bother to go back and see if I qualified for a free service based on the type of plan I have. Honestly awful service. More

by nancyfregoso15
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Jun 06, 2023

Honda of Ames responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Nancy, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 29, 2023

Dealership Rating
Employee Rating

Always work with me to get a good service job done on car. Respect their opinions about car problems. More

by RETLEFFRANDELL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 30, 2023

Honda of Ames responded

Randell, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 27, 2023

Dealership Rating
Employee Rating

Easy to schedule, worked with our busy schedule, and completed the work timely and with a smile! Thanks Honda of Ames!! More

by ponyboy8512
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 29, 2023

Honda of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 26, 2023

Dealership Rating
Employee Rating

Everyone is very nice and helpful and also very knowledgeable. I appreciate all their hardwork! More

by CATHY.REINERTSON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Colton Potts, Eric Cherveny

May 29, 2023

Honda of Ames responded

Thanks for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

April 26, 2023

Dealership Rating
Employee Rating

Was a very pleasant experience, they got my car done and tested in a short time. This gave me some time to check in with the sales man on availability and prices for some new vehicles I have been consider More

by Brucer
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 26, 2023

Honda of Ames responded

Thank you for choosing Honda of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 14, 2023

Dealership Rating
Employee Rating

Ordered the part, it arrive, and was installed. Person that helped us was nice. He’s not saving the planet but did a good job. These are pointless More

by sofia00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2023

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

April 10, 2023

Dealership Rating
Employee Rating

Fast and reliable seevice for a reasonable price. There is a comfortable wait area where i can do soem work while my car is being fixed. More

by Davit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2023

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

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