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Isa Romero

Overview Reviews (62) Inventory (402)

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Isa Romero

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Isa Romero

Public Relation Manager

D'Arcy Hyundai

2000 Essington Rd
Joliet, IL 60435

Got into the car business in 12' and have not looked back since. Have been with D'Arcy Hyundai for seven years now and counting. Our main goal here is to ensure you are taken care of every step of the way, from the comfort of your home to ours. My job is to make sure you have all the necessary information to make your vehicle shopping experience as easy, smooth & efficient as possible. Working directly with our GM and Sales Manager's should something not meet your standards; I work with our team to try and make it so. Let me know, how I can be of help.

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4.8

62 Reviews

Overview Reviews (62) Inventory (402)

Dealership Experience

9 yrs, 5 mos

Industry Experience

12 yrs, 8 mos

Languages Spoken

English

Spanish

4.8

62 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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62 Reviews of Isa Romero

December 23, 2024

Dealership Rating

Employee Rating

I made my purchase via Amazon Autos and was really surprised and pleased by how the dealership handled the entire process. It was a great experience from start to finish with Matt and Enrique taking c surprised and pleased by how the dealership handled the entire process. It was a great experience from start to finish with Matt and Enrique taking care of everything that needed to be done. It was well worth the 45 minute drive. More

by diego.wong

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Kociuba, Matthew Sonneman, Enrique Barajas

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Dec 31, 2024 -

D'Arcy Hyundai responded

Thank you so much for your kind words and feedback. We appreciate you taking the time to share your D'Arcy Difference with our online community. We do everything possible to ensure you have a smooth an easy transition from the comfort of your home to ours. It is important to us that you not only find a vehicle you really would like to own but also enjoy your vehicle shopping experience. We are happy you we able to do both. Congratulations on your New Vehicle. Isa Romero - Public Relation Manager D'Arcy Hyundai (815) 725 - 5200

August 25, 2024

Dealership Rating

Employee Rating

Nick is a wonderful sales guy - chill, not pushy, funny and knowledgeable. I trusted he was giving me honest information and got input from the knowledgeable team if there was a question he couldn't answer and knowledgeable. I trusted he was giving me honest information and got input from the knowledgeable team if there was a question he couldn't answer. I'll buy here again - no $$ markup, nice people. More

by cre8.above.all.else

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matthew Sonneman , Nick Blazen

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Aug 26, 2024 -

D'Arcy Hyundai responded

Thank you so much for your kind words and feedback. We truly appreciate you taking the time to share your D'Arcy experience with our online community. We are happy to hear you enjoyed your vehicle shopping experience with Nick Blazen and the rest of the team. Congratulations on your new vehicle! Please let us know if there is anything more that we can do for you now or in the future. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

May 19, 2024

Dealership Rating

Employee Rating

Leroy was great. Feel like I got a great deal on my vehicle. I would recommend to others. Feel like I got a great deal on my vehicle. I would recommend to others. More

by smbuzz1978

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Leroy Parks, John Miniuk, Joe Blumhardt , Larry Jordan

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May 24, 2024 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience with our online community. We are happy to hear you enjoyed your vehicle shopping experience with Leroy and the rest of our team. Congratulations on your new vehicle and thank you for allowing us the pleasure and privilege of earning your business. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725 -5200

November 20, 2023

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Employee Rating

we were never pushed to buy. Every question was answered and follow up is still being offered from our salesperson...ALEXANDRIA.... and from the dealership. Alex explained everyt Every question was answered and follow up is still being offered from our salesperson...ALEXANDRIA.... and from the dealership. Alex explained everything about the car as it has so many features. Both Deborah and I will definatlely recommed this dealership and this sales person. More

by darazs

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alexandra Quinn

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Nov 24, 2023 -

D'Arcy Hyundai responded

Thank you so much for your kind words. We are glad you enjoyed your vehicle shopping experience with our team and more specifically with Alexandra. We thank you for sharing your experience with our online community. If there is anything more that we can do for you, please let us know. Congratulations on your new vehicle! Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 23, 2023

Dealership Rating

Employee Rating

Always willing to explain everything, even when there’s a misunderstanding. Could use some help in saying what the next step is in car maintenance in person vs having to look online after. misunderstanding. Could use some help in saying what the next step is in car maintenance in person vs having to look online after. More

by Ginkoe12

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Wagner , Austin

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Feb 27, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy feedback with our online community. We are always looking for ways to improve and grow. If there is absolutely anything more that you may need, whether it'd be pertaining to service or sales; don't hesitate to reach out as we will always be happy to assist. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905

February 21, 2023

Dealership Rating

Employee Rating

Just waiting for spare key fob and owners manual. Also Bluelink will not activate so am working with engineers to get it fixed Also Bluelink will not activate so am working with engineers to get it fixed More

by Martbrunke

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Francisco Medina, Logan Viken

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Feb 27, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy difference with our online community. We will do our best to get that key fob and owner's manual to you asap if we haven't yet done so. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

Feb 27, 2023 -

Martbrunke responded

Got the key fob and owners manual. Blue link still does not work. That was an important reason why we got the car because we could do remote start from our phone and other things. So what is going to be done about that?

January 23, 2023

Dealership Rating

Employee Rating

Friendly service department and comfortable, clean waiting area. My vehicle was returned washed and clean. waiting area. My vehicle was returned washed and clean. More

by chelanye

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Budzinski

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Jan 23, 2023 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your feedback and allowing us the privilege of working with you and servicing your vehicle. We are glad everything went as well as expected while using our service department. If there is anything more that you may need, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

November 19, 2022

Dealership Rating

Employee Rating

The salesman was friendly and cooperative. he provided helpful advice on options and different features. He went beyond the ordinary. he provided helpful advice on options and different features. He went beyond the ordinary. More

by bill98322

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Kociuba

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Jan 04, 2023 -

D'Arcy Hyundai responded

February 09, 2022

Dealership Rating

Employee Rating

Kept me updated throughout the buying process and delivered a very professional and courteous customer experience. delivered a very professional and courteous customer experience. More

by Dblduece

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Campobasso, Raphael Orozco

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Mar 31, 2022 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your feedback; we are glad everything went as well as expected while you were here. If there is anything that we can do for you in the future, whether it's for sales or service please let us know. Congratulations on your new vehicle. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

September 03, 2021

Dealership Rating

Employee Rating

Everything went well in and out in two hours very comfortable showroom excellent customer service nothing more to add to this review thank you very much comfortable showroom excellent customer service nothing more to add to this review thank you very much More

by Lakelarks

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Blumhardt

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Oct 09, 2021 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your feedback; we are glad everything went as well as expected while you were here. If there is anything that we can do for you in the future. Congratulations on your new vehicle. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

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