Ines Topic

Employees on the phone came across as annoyed and were not helpful when making my appointment. Trey did a great job in providing service assistance and guidance. The work performed seems effective as I ha not helpful when making my appointment. Trey did a great job in providing service assistance and guidance. The work performed seems effective as I have not had any issues after the service. More

by CRAMERCOUNT12 Verified Customer Verified Customer

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Very slow and terrible communication from this dealership. Would not return if not for Toyota care. dealership. Would not return if not for Toyota care. More

by KELSEYEMURRAY Verified Customer Verified Customer

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Freeman Toyota is a well equipped and clean dealership with knowledgeable and friendly staff.I highly recommend it for your car routine maintenance and more complex repairs. They also wash your car after with knowledgeable and friendly staff.I highly recommend it for your car routine maintenance and more complex repairs. They also wash your car after any service provided. I trust the team and always leave the dealership with peace of mind knowing that my car is well maintained. More

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Peter Stephenson and his team were outstanding again today. They were prompt, communicated well, and met my expectations. Job well done! today. They were prompt, communicated well, and met my expectations. Job well done! More

by JSPEEDO7 Verified Customer Verified Customer

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Dishonest, bad business practice. I went there for oil change and battery replacement. On the receipt, it shows my car drove in as 58.077 miles, it went up to 63,347 miles after the o I went there for oil change and battery replacement. On the receipt, it shows my car drove in as 58.077 miles, it went up to 63,347 miles after the oil change, 5000 miles difference. They didn’t replace my bad battery as requested, instead they did the unnecessary repairs. Obviously, they didn’t actually perform the multi-point inspection as they’d promised, otherwise the battery would’ve not passed the test. 2 other auto shops had told me my batter was bad, didn’t pass test at all! In the past, I went to Freeman Toyota for some years, used to be good, but not anymore. More

by HD Verified Customer Verified Customer

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Delivers as advertised. Every one was nice and cordial. It was a breeze. See ya next time Every one was nice and cordial. It was a breeze. See ya next time More

by JCANDRUS Verified Customer Verified Customer

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Kyle was beyond courteous and professional. I was kept informed throughout the whole process of repairing my vehicle. I was kept informed throughout the whole process of repairing my vehicle. More

by CONNELL15 Verified Customer Verified Customer

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They finished my pickup and it runs well. I feel that it took too long and I couldn’t reach Ines Topic and she would not return my calls. I would recommend using this dealer in a pinch as I h I feel that it took too long and I couldn’t reach Ines Topic and she would not return my calls. I would recommend using this dealer in a pinch as I have no knowledge of who to use in that area that would be reputable, however their customer service could be better. More

by K_M68 Verified Customer Verified Customer

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The staff was very friendly and attentive. I arrived early for my appointment and they got me in right away. I was out of there in no time at all. I arrived early for my appointment and they got me in right away. I was out of there in no time at all. More

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Great service! I appreciate the knowledgeable and friendly technicians plus the clean waiting area with complimentary water. I appreciate the knowledgeable and friendly technicians plus the clean waiting area with complimentary water. More

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