I'm Ines, I am a proud mom to a wonderful 3- year - old son! I have a background in automotive since i was a teenager and a major in cosmetology, I've been excelling as a service advisor for 4 years, Passionate about providing and education top-notch and honest customer service, I strive to make a positive impact in every interaction here at Toyota.
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Write a Review12 Reviews of Ines Topic
November 14, 2024
The rep was very friendly and knowledgeable. They took me in with out appointment waiting was clean They took me in with out appointment waiting was clean More
Other Employees Tagged: Bailey Berta
October 31, 2024
Employees on the phone came across as annoyed and were not helpful when making my appointment. Trey did a great job in providing service assistance and guidance. The work performed seems effective as I ha not helpful when making my appointment. Trey did a great job in providing service assistance and guidance. The work performed seems effective as I have not had any issues after the service. More
Other Employees Tagged: Harry Cummings, Trey Pierce
October 11, 2024
Freeman Toyota is a well equipped and clean dealership with knowledgeable and friendly staff.I highly recommend it for your car routine maintenance and more complex repairs. They also wash your car after with knowledgeable and friendly staff.I highly recommend it for your car routine maintenance and more complex repairs. They also wash your car after any service provided. I trust the team and always leave the dealership with peace of mind knowing that my car is well maintained. More
Other Employees Tagged: Harry Cummings, Tim Farrand, Steve Curry, Trey Pierce
September 20, 2024
Peter Stephenson and his team were outstanding again today. They were prompt, communicated well, and met my expectations. Job well done! today. They were prompt, communicated well, and met my expectations. Job well done! More
Other Employees Tagged: Malorie Williams, Peter Stevenson, Alex Gonzalez, Kat White
August 30, 2024
Dishonest, bad business practice. I went there for oil change and battery replacement. On the receipt, it shows my car drove in as 58.077 miles, it went up to 63,347 miles after the o I went there for oil change and battery replacement. On the receipt, it shows my car drove in as 58.077 miles, it went up to 63,347 miles after the oil change, 5000 miles difference. They didn’t replace my bad battery as requested, instead they did the unnecessary repairs. Obviously, they didn’t actually perform the multi-point inspection as they’d promised, otherwise the battery would’ve not passed the test. 2 other auto shops had told me my batter was bad, didn’t pass test at all! In the past, I went to Freeman Toyota for some years, used to be good, but not anymore. More
Other Employees Tagged: Mitch Congdon
August 01, 2024
Kyle was beyond courteous and professional. I was kept informed throughout the whole process of repairing my vehicle. I was kept informed throughout the whole process of repairing my vehicle. More
Other Employees Tagged: Malorie Williams, Kyle Ansley
June 14, 2024
They finished my pickup and it runs well. I feel that it took too long and I couldn’t reach Ines Topic and she would not return my calls. I would recommend using this dealer in a pinch as I h I feel that it took too long and I couldn’t reach Ines Topic and she would not return my calls. I would recommend using this dealer in a pinch as I have no knowledge of who to use in that area that would be reputable, however their customer service could be better. More
Other Employees Tagged: Peter Stevenson