Iman Azimi
Iman Azimi at Tustin Lexus
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Iman Azimi

Service Consultant

Tustin Lexus

45 Auto Center Dr
Tustin, CA 92782

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5.0
163 Reviews
5.0

163 Reviews

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163 Reviews of Iman Azimi

November 20, 2024

Dealership Rating
Employee Rating

Such great customer service. Rick takes care of us so nicely and has for several years. Love the video from the mechanic. Classy touch. More

by Chris1stnoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Massucci, Derek Kincebach

November 11, 2024

Dealership Rating
Employee Rating

My car is running great after my oil change. I went to the dealer because they wash your car after the service, but the scheduler talked me out of it because they were so busy. Im only a little More

by Sydney Patten
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Rick Massucci, Derek Kincebach

Nov 18, 2024

Tustin Lexus responded

Thank you for your feedback and I appreciate you bringing this to my attention. We aim to provide the best quality of service for our customers so I apologize that we were unable to wash your vehicle at your last visit. If you're willing I would like the opportunity to learn more about what happened and work towards preventing this from happening in the future. Please contact me at the information provided below and I look forward to speaking with you. Ray Wood General Manager wwood@tustinlexus.com

October 05, 2024

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Employee Rating

All good. Good communication, quick and easy check in. Extra work needed was clear. Only negative issue was had to wait 30 minutes to get car washed. It was a More

by Timparsel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2024

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (714) 368-3200 so we can assist you further.

October 02, 2024

Dealership Rating
Employee Rating

It is very convenient to buy and get a car. The service is good as erll. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Strader

Oct 06, 2024

Tustin Lexus responded

Hi Nancy, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

September 25, 2024

Dealership Rating
Employee Rating

Tustin Lexus has fantastic service. They are very professional, communication is stellar and the service is fast. More

by Purseanneshoes
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 28, 2024

Tustin Lexus responded

Hi, we are so happy to read such a great review about Tustin Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 03, 2024

Dealership Rating
Employee Rating

Great customer service, cleanliness, acknowledged, friendly, will continue the service at this location, and refer family More

by Tt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Massucci, Derek Kincebach

Sep 06, 2024

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

August 19, 2024

Dealership Rating
Employee Rating

Quick Service as I requested a waiting period for my 5000 Mike service that was previously scheduled. More

by henryckim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Massucci, Derek Kincebach

Aug 23, 2024

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2024

Dealership Rating
Employee Rating

I’m so happy with the service at Tustin dealership and hopefully my next service will be better. More

by Levtinh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Massucci, Derek Kincebach

Aug 19, 2024

Tustin Lexus responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 11, 2024

Dealership Rating
Employee Rating

Alex Kim is an awesome person, I have dealt with him, and I just keep returning back to him More

by asi202rbt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 15, 2024

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. We hope you have a great day!

August 10, 2024

Dealership Rating
Employee Rating

I went in for oil change and there wasn't any heavy pressure to do anything else, they told me the problems and when I told them I'll fix it later nobody tried to pressure me which is something I appre More

by ta500004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Massucci, Derek Kincebach

Aug 12, 2024

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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