Ida Jacaway

Finally got the perfect truck! The crew at Max Made everything seamless - I’ll definitely return for my next vehicle! The crew at Max Made everything seamless - I’ll definitely return for my next vehicle! More

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Max Motors is the only dealership group that I will purchase a car from or get service at. They always take great care of me! purchase a car from or get service at. They always take great care of me! More

by the.massengills Verified Customer Verified Customer

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This has been the best buying experience we have ever had in purchasing a vehicle in our life. Made the deal over the phone, which was a great deal, drove 5 hours to pick it up and all the numbers that we ag in purchasing a vehicle in our life. Made the deal over the phone, which was a great deal, drove 5 hours to pick it up and all the numbers that we agreed on were the same when we got there. Truck was clean, full of fuel and ready for the 5 hour drive home! They even went above and beyond to repair a small scratch in the body department, that we never asked to be fixed. Thank you for the awesome buying experience ever! More

by jolson195978 Verified Customer Verified Customer

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Great place to purchase a vehicle. You will not be disappointed if you give this place a chance. You will not be disappointed if you give this place a chance. More

by Amy wincapaw Verified Customer Verified Customer

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Max Ford was great to deal with on the purchase of my used Ford F-150. Excellent sales guy Branden, very helpful They made sure everything worked mechanically. Service department was excellent. I wou used Ford F-150. Excellent sales guy Branden, very helpful They made sure everything worked mechanically. Service department was excellent. I would recommend Max Ford for a new or used vehicle More

by acfantasma Verified Customer Verified Customer

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Intially, the customer service was great, professional, and we had no complaints. Very nice people, finance guy, Michael was awesome, Zach was super friendly, and we were welcomed with "open arms", so to s and we had no complaints. Very nice people, finance guy, Michael was awesome, Zach was super friendly, and we were welcomed with "open arms", so to speak. We did have to come back 3 days later to pick the car up that we purchased after it had been serviced/detailed and that was when things went a little downhill. When we came back to pick up the car, there were issues with the technology not syncing. We were told to come back on a different day to troubleshoot the issue with the service dept. When we got there, we were informed that no one there that day was knowledgable about the issue and I had to reschedule again. Frustrated, we rescheduled and came back a third time. After waiting about 4 hours with no progress made, I took matters into my own hands and simply reached out to Ford through the app in a live chat just to find out that after all of this, my car never had the technology/features to begin with. Our sole decision to buy the car was based on the technology features we were told it had so this was upsetting. Even more so upsetting was the fact that I had been there 3 times and collectively wasted 6 hours of my time when the problem could have been solved in about 5 minutes. The only thing the sales manager offered was to find me a car with the technology that I was originally promised but when I explained that I could not afford a more expensive car, I was politely told there was nothing they could do to help me and to "have a nice day". The sales guy apologized for the misinformation and I hold no hard feelings but I honestly would not have bought this car if I would've known what I do now. All of this could have been handled in a different manner. I genuinely think the people care and want to help but being more knowledgeable about what is being sold could definitely improve along with timeliness in the service dept. I'm willing to give them a second chance but definitely didn't have a great first experience. More

by Mrs. S Verified Customer Verified Customer

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Max Service Department exceeded my expectations during my first visit for warranty repairs on my pickup. Everyone had a "can do" attitude. They were professional, friendly, and prompt. They repaired a sticky first visit for warranty repairs on my pickup. Everyone had a "can do" attitude. They were professional, friendly, and prompt. They repaired a sticky tailgate step on schedule and notified when the work was completed. More

by BILLY43 Verified Customer Verified Customer

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Great sales teams! Very helpful and knowledgeable! Everyone was very friendly and greeted me with respect. I felt very welcome from the moment I walked in the door Everyone was very friendly and greeted me with respect. I felt very welcome from the moment I walked in the door More

by codyparris71 Verified Customer Verified Customer

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Zach was a great salesperson, he was easy to talk with, personable and accommodating. Zach took the time to listen and meet my needs. I am very happy with my purchase at Max Ford. Zach F and Mike R working personable and accommodating. Zach took the time to listen and meet my needs. I am very happy with my purchase at Max Ford. Zach F and Mike R working really hard to get me in the car I wanted and I appreciated their commitment. Thank you! More

by deniselemberton Verified Customer Verified Customer

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Salesman Brandon Litton was breath of fresh air. Finance Director Rob Chen was delightful. All staffers were helpful and friendly. Yes.We'll be back. Director Rob Chen was delightful. All staffers were helpful and friendly. Yes.We'll be back. More

by Joysburd2b Verified Customer Verified Customer

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