Ibe Ogwu | Page 16

Top Notch Sales Experience! Ibe has come through once again on another purchase from Flagship. This is our second Mercedes and the buying process was just as smooth if not smoot Ibe has come through once again on another purchase from Flagship. This is our second Mercedes and the buying process was just as smooth if not smoother than the first. Ibe is always willing to answer questions and treats you more like a friend rather than a sale, which is VERY important to us. He is the complete opposite of the stereotypical car salesperson, and the car-buying process in general would be much improved if all salespeople were like him. Grace, Marcelo and Gil were also great with the non-sales part of the process. Grace always looks out for us and constantly tries to make every part of the deal go as smoothly as possible. Marcelo was our primary finance contact, and he was very personable and easy to deal with. Gil assisted at one point when Marcelo and Ibe were both out of the office and I had to drop off a check and inquire about a wire transfer. We will definitely be back again in the future thanks to these fine representatives of Flagship Motorcars! More

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Experience with salesperson at Flagship Motorcars oLynnfield My wife and had a wonderful experience working with Ibe throughout the the entired process from Test driving to to the end with the delivery of the ca My wife and had a wonderful experience working with Ibe throughout the the entired process from Test driving to to the end with the delivery of the car with a nice presentation of a bow tie on the car. That was very nice. We were treated with respect and professionalism. There were no attitude problem or look down attitude toward us at all. This is should the way all of customers should be treated, treat with respect. The response by the dealership was quick with our need. We hope to have a great service and help from service Dept. in the year to come. Thank you, S.Mey,MD More

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Enjoying my new E-Class I have purchased many new and used vehicles from Herb Chambers, by far Mercedes Benz of Lynnfield has always been my best buying experience. From serv I have purchased many new and used vehicles from Herb Chambers, by far Mercedes Benz of Lynnfield has always been my best buying experience. From service to Sales, 5 star treatment all the way! Respectable and professional, that is what keeps me coming back time after time. Thank you Ken and Ibe for another great buying experience, I love my new E class! More

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Thank you Ibe Last Sunday, I walked in to the dealership because I was looking to trade my car in and possibly score a better deal than the one offered by BMW. Few Last Sunday, I walked in to the dealership because I was looking to trade my car in and possibly score a better deal than the one offered by BMW. Few days later, I am driving a 2014 Mercedes C 300. I was lucky enough to have worked with Ebe Ogwu. He was very friendly, extremely professional and overly patient with my indecisiveness. He helped me and my husband get the car we liked and negotiated a deal we couldn`t turn down along with his manager Nick. So thank you very much. I also want to thank the business manager Marcello that was a great help for us. All of them stayed at the dealership very late on Wednesday April 30th to make sure everything was alright. My overall experience there was great and couldn`t have asked for more. So thank you so much Ibe, Nick and Marcello. More

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Car purchase Ibe Ogwu was very professional and polite during my car buying experience. He was very knowledgable of the SUV I was looking for and talked through al Ibe Ogwu was very professional and polite during my car buying experience. He was very knowledgable of the SUV I was looking for and talked through all the options available. Even when I decided that maybe I might want to purchase a car Ibe recommended that I drive the car before making a decision. He explained the difference in driving a car compared to a SUV and wanted me to be satisfied with the decision I would make. When I picked up the car Ibe patiently went through all the options the SUV had to offer. He was great and I would recommend him to anyone wanting to buy a Mercedes. I did not have this experience when I purchased my first Mercedes SUV two years earlier. He is a great asset to the company. More

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Ibe was outstanding! He is very knowledgeable about all the vehicles we looked at. We love this dealership and everyone we worked with was fantastic. The paperwork with Sharona was quick and painless. the vehicles we looked at. We love this dealership and everyone we worked with was fantastic. The paperwork with Sharona was quick and painless. More

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I initially saw the vehicle I wanted to purchase on-line. After some emails with the dealership, I was put in touch with Ibe when I visited to test drive the car. Ibe is kind and knowledgeable regarding in After some emails with the dealership, I was put in touch with Ibe when I visited to test drive the car. Ibe is kind and knowledgeable regarding inventory and packages. This was my first purchase with Flagship, as I live in NH. I traded-in C300 (which was purchased from a dealership in NH) for a GLK. Although I did not benefit from the highest trade-in value for my car, I do believe that Ibe secured a reasonable trade-in value for it. The GLK that I purchased was very clean and although I purchased it on a Sunday, Ibe delivered the car to me in NH so that I could register it at City Hall while he changed the plates. Overall, a very smooth transaction once we agree upon a trade-in value. More

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I live in Cape Elizabeth, ME and found the car I purchased on line. I went down to Lynn, MA on a Sunday and met our product specialist, Ibe Ogwu. He was extremely knowledgeable and made the proce purchased on line. I went down to Lynn, MA on a Sunday and met our product specialist, Ibe Ogwu. He was extremely knowledgeable and made the process of buying a certified preowned Benz very simple. This is my fourth (first from this dealership) Benz and a great experience. Due to the purchase being out of state, Ibe brought my car to Maine and helped me register it at our town hall. There was one part of the title missing and he returned the next day to Maine, took car of it at the town hall and brought the paperwork to me at my place of business. Exceptional service and problem free. I would strongly recommend him to anyone looking for a fine auto. I love the car also, but service is very important to me. More

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This was my second purchase from Flagship. I serviced my Mercedes E350 since purchase. I was impressed by the service, and especially the people and so returned to buy another. Ibe Ogwu was my Sales Associ Mercedes E350 since purchase. I was impressed by the service, and especially the people and so returned to buy another. Ibe Ogwu was my Sales Associate.He was willing to take the time and effort to allow my wife and I to feel confident enough in him, the car, and the Dealership to purchase the vehicle within the hour . I highly recommend Flagship Motors, and Ibe Ogwu, in particular, if you are in the market for a Mercedes. They are both examples of the Best that Herb Chambers offers. Elite sales and service is the norm. I remain a loyal and most satisfied customer .Thanks Again. Michael McNally More

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Working with Ibe was just too wonderful, I have visited many dealers over the years and Ibe and flagship just changed the way customers are treated right from the front door. My experience thru the purchas many dealers over the years and Ibe and flagship just changed the way customers are treated right from the front door. My experience thru the purchase process was superb and Ibe went over and beyond to make sure the car was just right for my needs. I now look fwd to a long relationship with the service Dept. and Erin has set the ball rolling with very professional and jovial attributes. Other dealers will say"that's a normal problem" what they don't get is there is Not problem that is normal. Thankyou Flagship you have raised and set the standard in customer care. More

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