Ian Smith

was lied to from salesman i came there with kbb pricing for our trade salesman said they cant go by that then they turn around and list my trade for 6000 more then what they offered and sold the car wi for our trade salesman said they cant go by that then they turn around and list my trade for 6000 more then what they offered and sold the car within 2 weeks or so More

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What a great experience! From the moment we walked in, the service was amazing. Paul was the least non-pushy car salesman I have ever dealt with. He was super patient while From the moment we walked in, the service was amazing. Paul was the least non-pushy car salesman I have ever dealt with. He was super patient while we explored our all of our options. We appreciated the comraderie between the staff and enjoyed their banter. Even finance was a breeze and actually enjoyable. No annoying upsells. These guys are top notch! More

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Bought my last two cars here. Fair prices, good selection, knowledgeable people, fast, and efficient. What’s not to like? Fair prices, good selection, knowledgeable people, fast, and efficient. What’s not to like? More

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Sales dept. was very informative and helpful. There was some delay getting through to the finance dept. It was late in the day and closing the dealership was h was very informative and helpful. There was some delay getting through to the finance dept. It was late in the day and closing the dealership was happening. WE felt very rushed and there were some questions that we did not get to ask. More

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John was extremely knowledgeable of the Honda products. He explained the safety and comfort features of the Accord Hybrid very well. It was a low pressure buying experience that was much appreciated. I He explained the safety and comfort features of the Accord Hybrid very well. It was a low pressure buying experience that was much appreciated. I would recommend John Williams and Hagerstown Honda. More

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I've been going here for over 20 years, they're always the best. I always recommend this dealership to others. the best. I always recommend this dealership to others. More

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The team of Ian, Ryan and Rodney made the experience wonderfully entertaining and enjoyable. They are truly gems and represent Hagerstown Honda in a manner that should make the dealer and Honda proud. wonderfully entertaining and enjoyable. They are truly gems and represent Hagerstown Honda in a manner that should make the dealer and Honda proud. More

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Great dealership awesome customer service. Paul was fantastic will recommend to others to come there Paul was fantastic will recommend to others to come there More

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Salesperson John Williams and the staff at Hagerstown Honda made our recent car buying experience a wonderful one. John graciously took the time to explain and show us how to use all of the technology on Honda made our recent car buying experience a wonderful one. John graciously took the time to explain and show us how to use all of the technology on our 2024 Honda CR-V. This is the 5th vehicle we have purchased from Hagerstown Honda over the past 20+ years. I would highly recommend Hagerstown Honda to anyone looking for a new or used car! More

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My salesman was Ryan and he was the best! Never met a salesman with the knowledge and details of a vehicle! Very professional and very compassionate and genuinely cared! Never met a salesman with the knowledge and details of a vehicle! Very professional and very compassionate and genuinely cared! More

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