Ian Schauffele

I checked at 10:15 am for oil change and maintenance and got out of the place at 1:30 pm got out of the place at 1:30 pm More

by IXIJJA Verified Customer Verified Customer

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Always kind and answered all questions was completed expediently), apprised of other services needed in future expediently), apprised of other services needed in future More

by DRQUINNPSYCHCHIC Verified Customer Verified Customer

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Great service! I appreciate the professional service and customer service they provide. Great dealership service! I appreciate the professional service and customer service they provide. Great dealership service! More

by KLECK615 Verified Customer Verified Customer

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Good people are always very nice and helpful but sometimes they are pushy when they say something needs fixing sometimes they are pushy when they say something needs fixing More

by reltubda Verified Customer Verified Customer

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Very nice and knowledgeable. I always go here for my service needs. I'm back today. I always go here for my service needs. I'm back today. More

by MARKAND.TERRI Verified Customer Verified Customer

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I like the way I am shown actual pictures of the work needed along with an explanation of why. I really like to work with my rep Ian. He’s a great guy! needed along with an explanation of why. I really like to work with my rep Ian. He’s a great guy! More

by IRONWOODOFEVERGREEN Verified Customer Verified Customer

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I'm very thankful that I was able to get my truck repaired. The job took a long time, even though I mentioned that this was my only vehicle. My truck was kept all weekend. Also, too much time was spe repaired. The job took a long time, even though I mentioned that this was my only vehicle. My truck was kept all weekend. Also, too much time was spent inspecting my truck instead of getting the repair done. I was given a list of over $9000 worth of things you wanted to do to my old truck. I started working with Ian, who held my truck over the weekend. He didn't tell me he would not be working on Monday, so it took me 2 hours to find the status of my truck. Ian told me he was shooting for 10 am Monday to have my truck ready, but noted the account as "customer needs by noon", which was not true. Ultimately I talked with Richard who told me it would be ready by 11:15. It was. Fred Olsen helped me when I got there, and he is very nice and helpful. Thank you for getting my truck repaired More

by Tony Verified Customer Verified Customer

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Great. And timely service. Ian, my service rep was great as always. The car had a funny smell After the injectors were cleaned. Need to stop by and unde And timely service. Ian, my service rep was great as always. The car had a funny smell After the injectors were cleaned. Need to stop by and understand what the smell is. More

by BIKAAH22 Verified Customer Verified Customer

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Caleb is great! I trust Caleb and others at this dealership for all 5 of our Toyotas! I trust Caleb and others at this dealership for all 5 of our Toyotas! More

by shawnasherrill Verified Customer Verified Customer

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If you want someone to spend 8 days on your car for a 3-4 hour job and cause more problems like threading bolts and breaking sensor wires, then this is the place for you. hour job and cause more problems like threading bolts and breaking sensor wires, then this is the place for you. More

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