Ian Rojas

Ian did a good job and was very pleasant to work with. I’m happy with the vehicle. This was a used car and needed some attention from your body shop. That took 3x the expected time to complete. Ian trie I’m happy with the vehicle. This was a used car and needed some attention from your body shop. That took 3x the expected time to complete. Ian tried to keep me updated, but another sales staffer described the Gabus body shop as a “black hole,” with poor communication. I agree. The day I picked up the vehicle I waited an hour past the appointment time because it hadn’t been delivered to the sales floor. The purchase process took nearly 3 hours. For a vehicle I knew I wanted when I arrived. More

by COACHLICKISS Verified Customer Verified Customer

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Ian was great to work with and genuinely wants his customers to be happy. Overall I had a great experience at Toyota of Des Moines. customers to be happy. Overall I had a great experience at Toyota of Des Moines. More

by JMURPHPIX Verified Customer Verified Customer

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Great experience from start to finish at Toyota in Grimes. We will recommend dealership to others. Grimes. We will recommend dealership to others. More

by STACIA_9 Verified Customer Verified Customer

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Ian is the best dealer I have interacted with. Solid man. My wife wants to get a 4 runner. I’ll definitely make an appointment with him. When we are ready. Solid man. My wife wants to get a 4 runner. I’ll definitely make an appointment with him. When we are ready. More

by MITCHELL.WIESE86 Verified Customer Verified Customer

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I felt rushed, not very friendly environment. Process was pretty “simple” staff could be friendlier. Process was pretty “simple” staff could be friendlier. More

by JESSICAMAR1890 Verified Customer Verified Customer

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They knew what I had for money. I found a vehicle that met my needs and budget. Ian and Chad treated me fairly and for that I am extremely grateful!! I found a vehicle that met my needs and budget. Ian and Chad treated me fairly and for that I am extremely grateful!! More

by PAPABUFF1956 Verified Customer Verified Customer

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I like how they make you feel welcome. I also like how positive attitude. I was happy that we not there for a long time with doing all the paperwork. And how they answer our questions. I also like how positive attitude. I was happy that we not there for a long time with doing all the paperwork. And how they answer our questions. More

by PANGFOUAXIONG24 Verified Customer Verified Customer

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Very knowledgable staff, salespeople were not pushy at all. Had several people check if I needed anything while I was waiting for a trade in appraisal which was appreciated. Overall great experience here all. Had several people check if I needed anything while I was waiting for a trade in appraisal which was appreciated. Overall great experience here and would recommend to others! More

by Corey Verified Customer Verified Customer

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A very pleasant buying experience with knowledgeable sales and technology support! I look forward to future tire rotations and oil changes with the individuals I've recently met! sales and technology support! I look forward to future tire rotations and oil changes with the individuals I've recently met! More

by STEVEOCHAPPY8 Verified Customer Verified Customer

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Toyota of Des Moines has a great staff. Our sales person, Ian. was very kind and informative. There was no sales pressure at all. Financing was quick and smooth. After the truck was detaile Our sales person, Ian. was very kind and informative. There was no sales pressure at all. Financing was quick and smooth. After the truck was detailed, we were give an in depth demonstration of the trucks dash. I would highly recommend. More

by SPIDERSHADOW24 Verified Customer Verified Customer

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