Ian McRorey
Service Advisor
Clay Cooley CDJR Arlington
1901 North Collins Street
Arlington, TX 76011
4 Reviews
Write a Review4 Reviews of Ian McRorey
November 08, 2024
The service department is prompt to tend to customers. I appreciate the fast, reliable, affordable, good customer service I appreciate the fast, reliable, affordable, good customer service More
Other Employees Tagged: Mary Franco, Manuel Mendoza, Cesar Pereira, Lanie Neal, Clarence Henderson, Kyle Gunter, Herb Asanrong
September 25, 2024
Kyle worked hard to rectify the terrible service provided in my previous visits. My RAM TRX was shaking when i accelerated and in braking, the team their told me the tired were rotated and spin balanced. t in my previous visits. My RAM TRX was shaking when i accelerated and in braking, the team their told me the tired were rotated and spin balanced. this was a lie, i also had grease leaking from my axle and transfer case. they hadnt updated the software in my truck and i question if they even performed the oil change which i paid for and took 6 hours. if it weren't for kyle i would not return. i waited 4 hours for them to locate and then write the ticket for 2 parts!!! OEM parts. i'm debating taking my vehicle to another dealership, there have to RAM service departments that take pride in the product they put out. this one does not. More
Other Employees Tagged: Abraham Escareno, Mary Franco, Manuel Mendoza, Cesar Pereira, Monica Agueros, Lanie Neal, Clarence Henderson, Kyle Gunter, Herb Asanrong
September 25, 2024
Service writer was nice, not very knowledgeable. The pricing was way out of line. I questioned the cost and was given a very vague and general explanation. I was able to get the exact parts and repa The pricing was way out of line. I questioned the cost and was given a very vague and general explanation. I was able to get the exact parts and repairs done for less than 1/2 the cost Don Davis wanted. More