Ian McRorey

If I could give a zero rating I would. This has absolutely been the worse purchase I have ever made with a dealership! I bought my 2022 Ram in Nov of 2024 and it has been in their shop mor This has absolutely been the worse purchase I have ever made with a dealership! I bought my 2022 Ram in Nov of 2024 and it has been in their shop more than I have been able to drive it. 3 days after I bought the truck the check engine light came on. The service department needed to change the oil anyhow (they did not have time to do it before I left the day I got it) and they just turned the light off of the truck. The light later came back on within the week and they were notified yet again and did exactly the same thing...no resolution. They say the offer offer a "Family Guarantee" but that has not been the case at all. It broke down while I was working out of state causing me to lose money and be out of pocket more money. It has been in the shop since the end of January 2025 and it is now mid March 2025. When you call to see what is going on they are never sure what the problem is because there is "no notes" in the system and someone will call back. I went in yesterday to speak to the manger and no manger ever came. I am absolutely appalled by the customer service and the lack of knowledge that the service department. Absolutely frustrated at this point! More

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Good work at a reasonable price. Nice waiting room and parts dept to look around while waiting. Nice waiting room and parts dept to look around while waiting. More

by marcusjacobsen Verified Customer Verified Customer

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We went in and had an appointment and went in and was out in like 45 minutes in like 45 minutes More

by gustavoacst Verified Customer Verified Customer

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Fast, friendly, took care of all my needs and did a great job. Will return job. Will return More

by nmbeckham23 Verified Customer Verified Customer

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They try to improve via customer feedback. i had made comments before and everyone was better Immensely except the Cashier! She seemed pissed but at the end did seem better. She need to smil i had made comments before and everyone was better Immensely except the Cashier! She seemed pissed but at the end did seem better. She need to smile and be pleasant. Customers have bad days also. More

by TYRONEHUNTER50 Verified Customer Verified Customer

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The dealership did a great job, but this 15 word minimum need to be shut down. Don’t need to give a statement of what I think about the dealership. need to be shut down. Don’t need to give a statement of what I think about the dealership. More

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Prompt service and completed the repair before the estimated completion date. Very pleased with the experience. estimated completion date. Very pleased with the experience. More

by JIM_DAYNA Verified Customer Verified Customer

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My adviser Ian was amazing. It was a Friday afternoon and he was able to get me in and out. Talk about efficiency! Keep up the great work! It was a Friday afternoon and he was able to get me in and out. Talk about efficiency! Keep up the great work! More

by biviana_hurtado Verified Customer Verified Customer

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The service department is prompt to tend to customers. I appreciate the fast, reliable, affordable, good customer service I appreciate the fast, reliable, affordable, good customer service More

by Josephsagastume Verified Customer Verified Customer

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Service writer was nice, not very knowledgeable. The pricing was way out of line. I questioned the cost and was given a very vague and general explanation. I was able to get the exact parts and repa The pricing was way out of line. I questioned the cost and was given a very vague and general explanation. I was able to get the exact parts and repairs done for less than 1/2 the cost Don Davis wanted. More

by chriscustard21 Verified Customer Verified Customer

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